(Email + CRM Automation Expert) to handle CRM tasks and daily support. Long-term remote role. **Apply now to join our team!" />

ISO Retention & Growth Marketing Manager (Email + CRM Automation Expert)

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TYPE OF WORK

Full Time

SALARY

1200

HOURS PER WEEK

30

DATE UPDATED

Oct 30, 2025

JOB OVERVIEW

ISO Retention & Growth Marketing Manager (Email + CRM Automation Expert)

Location: Remote – Philippines
Hours: Full-time (with some overlap to U.S. EST hours)
Compensation: $1,000–$1,400/month depending on experience

About Us

We’re a fast-growing U.S.-based fintech funding company working with Independent Sales Organizations (ISOs) across the country.
Our focus is on building a world-class system to engage, retain, and grow relationships with our ISO partners — combining automation, smart data, and consistent communication to keep our brand top of mind and first in line.

The Opportunity

We’re hiring a hands-on, tech-savvy growth operator to take full ownership of ISO engagement.
This is not just an email marketing position — it’s a retention and relationship management role built around automation, communication, and creativity.

You’ll manage and expand all outbound communication channels — from email and SMS to WhatsApp communities and CRM workflows — ensuring every ISO stays active, informed, and connected.

Your Core Responsibilities

? Own ISO Retention and Communication:
Keep ISOs engaged weekly through automated and manual touchpoints — updates, funding wins, educational content, incentives, and campaigns.

? Email Marketing & Automation:

Export and clean existing Gmail contacts and ISO spreadsheets

Verify and segment all lists (general marketing, top-performers, dormant ISOs, new outreach)

Launch and manage ongoing campaigns with multiple scheduled sends per week

Create welcome/nurture series for newly onboarded ISOs and funded merchants

Design “confirm your contact info” campaigns to keep CRM data current

? Cold Outbound Campaigns:

Clean purchased ISO lists (10–20 spreadsheets)

Run through verification tools (ZeroBounce, NeverBounce, etc.)

Deploy high-deliverability outreach campaigns to drive new signups

? Community & Multi-Channel Engagement:

Build and manage a WhatsApp community for ISOs

Coordinate SMS and follow-up touchpoints to reinforce engagement

Collaborate with leadership to ideate new content and engagement strategies

? CRM & Data Management:

Maintain an updated CRM database

Set up automations, triggers, and reporting

Provide weekly analytics: engagement, response, conversion, and churn metrics

Ideal Candidate

Proven experience managing B2B retention or email automation campaigns

Expert in tools like Mailchimp, HubSpot, Brevo, ActiveCampaign, or Monday CRM

Strong understanding of deliverability, segmentation, and automation logic

Excellent written English — capable of independent ISO communication (replying, following up, relationship management)

Hands-on with data cleaning, CRM setup, and cold email tools

Strategic mindset with “growth marketer” instincts and the ability to execute daily

Bonus: Familiarity with fintech, lending, or affiliate / ISO models

Mindset We’re Looking For

You think like a builder — designing repeatable systems that run smoothly

You care about retention, engagement, and precision

You thrive in autonomy and love seeing measurable growth in open rates, replies, and conversions

Why You’ll Love It

???? Direct access to decision-makers — your ideas get implemented fast
???? High-impact role in a growing U.S. fintech environment
???? Long-term stability with room to lead CRM + retention strategy
???? Freedom to recommend and implement the best tools for the job

SKILL REQUIREMENT
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