INSURANCE BROKER SUPPORT - AU HOURS

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: TYPE OF WORK

Full Time

: SALARY

40,000 to 60,000+ PHP, negotiable on exp

: HOURS PER WEEK

40

: DATE UPDATED

Mar 25, 2026

JOB OVERVIEW

We are NOT looking for candidates with Life Insurance experience. We are seeking applicants with General Insurance experience across products such as business insurance, public liability, professional indemnity, cyber insurance, commercial motor, property, and similar classes.

Location: Remote (Philippines-based)
Hours: Full-time, Australian business hours (AEST/AEDT)
Salary: Competitive, based on experience
Contract: Full-time

About Us
We are a growing Australian insurance brokerage seeking a proactive and detail-oriented insurance broker support professional to join our team. You will work directly alongside our brokers to support day-to-day operations across new business, renewals, and client servicing.

Role Overview
This is a non-advice giving, broker support role. You will not be providing insurance advice or recommendations to clients. Your role is to support our licensed brokers with the preparation, processing, and administration of insurance work.

You will handle pre-supplied leads and existing client work across a range of general insurance classes including commercial motor, residential and commercial property, landlord insurance, business liability, professional indemnity, cyber, and plant and machinery.

Day-to-day responsibilities include:
- Preparing and processing new business quotes and submissions to insurers
- Supporting renewal reviews and re-marketing existing policies
- Gathering client information, completing proposal forms, and preparing comparison documents
- Liaising with insurers and underwriters on behalf of brokers
- Maintaining accurate records, file notes, and documentation in broking systems
- Following up on outstanding quotes, endorsements, and policy documents
- Supporting claims lodgement and tracking where required
- Ensuring compliance with Australian regulatory requirements across all client interactions

What We're Looking For
We are seeking a motivated professional with strong attention to detail, excellent communication skills, and a solid understanding of general insurance.

Required:
- Minimum 2 years' experience in general insurance (broking, underwriting, or insurer-side support)
- Strong written and verbal communication in Australian/British English - this is non-negotiable
- Understanding of Australian general insurance products, terminology, and market practices
- Comfortable working independently in a remote environment during Australian business hours
- Proficient with Microsoft Office Suite and data entry
- Ability to manage multiple priorities and meet deadlines consistently

Highly Preferred:
- Previous experience supporting Australian insurance brokers (AU broker support experience will be given strong preference)
- Hands-on experience with Steadfast Client Trading Platform (SCTP) / Steadfast Hub
- Experience with Insight broking/management system
- Familiarity with insurer portals and quoting platforms (e.g. CGU, QBE, Vero, Allianz , underwriter online portals)
- Experience across both new business and renewals workflows
- Understanding of Australian compliance requirements and duty of disclosure obligations

Bonus:
- Claims lodgement and management experience
- Experience with endorsements and mid-term adjustments

How to Apply
Applications must include:
- The text: "I have read and understood the requirements, including the strong requirement for Australian English and general insurance experience." - applications without this will not be reviewed.
- A Vocaroo voice sample (or similar) explaining why you are the best candidate for this role.
- Your CV and cover letter.

If progressed to final stage, you must provide a clear local police check and clear bankruptcy/credit report. Background checks will be completed before starting.

Applications will be reviewed on a rolling basis. Only applicants who meet the requirements will be contacted.

We look forward to hearing from you.

SKILL REQUIREMENT

Insurance Underwriting

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INSURANCE BROKER SUPPORT - AU HOURS

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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