HubSpot Sales Operations & Lead Management Specialist

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TYPE OF WORK

Any

SALARY

HOURLY RATE IN $

HOURS PER WEEK

20

DATE UPDATED

Aug 20, 2026

JOB OVERVIEW

THE ROLE
Trendstop, a fashion trend forecasting agency, is looking for an experienced HubSpot Sales Operations & Lead Management Specialist to support our sales team and ensure prospects and opportunities are actively progressed through HubSpot.

The right candidate will take day-to-day ownership of lead management in HubSpot – monitoring engagement, managing lifecycle stages, coordinating inbound and outbound activity, and helping the sales team move opportunities through the pipeline.

You should understand not just how to use HubSpot, but how to use it to drive sales activity and ensure opportunities don't get missed.


KEY RESPONSIBILITIES

HUBSPOT & LEAD MANAGEMENT
- Manage contacts, companies, leads and deals in HubSpot
- Manage Lifecycle Stages, Lead Statuses and Deal Stages
- Monitor prospect engagement and activity
- Identify warm, engaged or sales-ready prospects
- Ensure every active prospect has a clear status, owner and next action
- Manage tasks, follow-ups, lists and segmentation
- Support HubSpot workflows, sequences and automation
- Maintain high standards of CRM data quality

SALES PIPELINE SUPPORT
- Work closely with the sales team to progress opportunities
- Identify stalled deals and missed follow-ups
- Ensure opportunities are in the correct pipeline stage
- Prompt and coordinate next actions with salespeople
- Prioritise prospects based on engagement and potential
- Support pipeline reviews and maintain CRM accuracy

INBOUND & OUTBOUND SALES
- Review and qualify inbound enquiries
- Ensure promising leads receive timely follow-up
- Monitor and nurture leads that aren't yet sales-ready
- Coordinate outbound prospecting activity
- Monitor engagement from outbound campaigns
- Identify prospects requiring further sales follow-up
- Support personalised email and LinkedIn outreach

PROSPECT LISTS & RESEARCH COORDINATION
You will coordinate targeted prospect list creation and database research rather than carry out high volume research yourself, including:

- Define target companies and decision maker profiles
- Coordinate database researchers and list creation
- Review prospect lists for quality and commercial relevance
- Create appropriate HubSpot lists and segmentation
- Carry out targeted research where required

WHAT WE ARE LOOKING FOR

ESSENTIAL
- Strong hands-on HubSpot CRM / Sales Hub experience
- Good understanding of Lifecycle Stages, Lead Statuses and Deal Pipelines
- Experience tracking and interpreting prospect engagement
- Experience moving leads through a sales lifecycle
- B2B inbound and outbound sales experience
- Experience supporting a sales team and pipeline
- Strong organisation and attention to detail
- Excellent written English
- Proactive and commercially minded
- Experience with HubSpot workflows, sequences, lists, lead scoring, reporting and LinkedIn Sales Navigator would be particularly valuable.


HOW TO APPLY
Please send your CV and briefly answer:

1. How many years have you used HubSpot?
2. What experience do you have in inbound and outbound B2B sales?
3. Which HubSpot features do you use regularly?
4. How have you used HubSpot to track prospect engagement and move leads through their lifecycle?

We look forward to hearing from you!

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