Homeowner Acquisition & Support Agent – US Home Services

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: TYPE OF WORK

Any

: SALARY

Any

: HOURS PER WEEK

40

: DATE UPDATED

Sep 10, 2026

JOB OVERVIEW

We are a US startup with a live web and iOS platform that helps American homeowners receive quotes, find suitable home-service professionals, and manage their projects and payments in one place.

We are hiring agents who can find homeowners with active repair or improvement needs and personally guide them through the platform.

What You Will Do
Find US homeowners who currently need plumbers, electricians, HVAC technicians, roofers, remodelers, or other home-service professionals
Contact homeowners through online communities, social platforms, direct outreach, and other relevant channels
Understand what work each homeowner needs
Explain how our platform can help them receive and compare quotes
Help homeowners create an account and post their project
Guide them through reviewing quotes and choosing the right professional
Follow up with homeowners who do not complete the process
Support homeowners through booking and payment
Test different messages, channels, and outreach strategies
Maintain an accurate outreach and follow-up report
Your Main Goal

Your goal is not simply to collect leads. You must turn homeowners with genuine service needs into active platform users and completed transactions.

We will measure:

Qualified homeowners contacted
Responses and conversations started
Accounts created
Projects successfully posted
Quotes requested or received
Professionals selected
Transactions completed through the platform
Revenue generated
Quality and consistency of follow-ups
What We Provide

We are an engineering-led startup. We can build and provide tools that make your work easier, including:

Lead lists and data-collection tools
CRM and follow-up systems
Outreach scripts and landing pages
Platform training
Automated messaging and AI tools
Direct access to the team for feedback and improvements

You focus on finding, speaking with, and converting homeowners. If you identify a tool or process that could improve results, tell us and we will evaluate building it.

What We Are Looking For
At least three years of experience in outbound sales, lead generation, appointment setting, customer acquisition, or BPO sales
Experience speaking with US customers
Confident spoken and written English
Strong follow-up and customer-support skills
Comfortable guiding non-technical users step by step
Resourceful in finding homeowners with an immediate service need
Organized enough to manage many conversations without losing follow-ups
Results-driven and willing to test different approaches

Experience in home services, marketplaces, real estate, construction, or field-service software is helpful but not required.

Important Details

This is a night-shift position, and the schedule will not change. We expect this role to be your main professional commitment.

Shortlisted applicants will first be invited to complete a one-week paid practical trial. The trial pays a fixed US$50 upon completion of the agreed activities and submission of a report with proof of work. Payment is not dependent on successfully converting a homeowner.

The trial is designed to show how you find homeowners, communicate with them, follow up, adapt your approach, and document your work.

How to Apply

Send your CV and answer these three questions:

What is the closest customer-acquisition or outbound-sales work you have done? Include real numbers such as contacts made, response rate, appointments, conversions, or revenue.
Where would you look for US homeowners who currently need home repairs or improvements?
Write the first message you would send to a homeowner who needs a plumber but has not yet chosen one. Keep it under 300 characters.

Applicants who appear to be a strong fit will be invited to a short interview and the paid practical trial.

SKILL REQUIREMENT

Performance Marketing Account Acquisition Sales

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Homeowner Acquisition & Support Agent – US Home Services

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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