Home Care Scheduler

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TYPE OF WORK

Full Time

SALARY

37,000

HOURS PER WEEK

20

DATE UPDATED

Aug 19, 2026

JOB OVERVIEW

We’re looking for an experienced Home Care Scheduler to join a growing healthcare support team.

This role is ideal for someone with hands-on home care scheduling experience who is comfortable managing caregiver schedules, handling urgent coverage needs, and working in a fast-paced environment.

Key Responsibilities:

Manage daily caregiver schedules using WellSky Personal Care
Handle last-minute call-outs and urgent shift coverage
Contact caregivers to fill open shifts
Follow up on no-shows, late arrivals, and schedule changes
Monitor caregiver clock-in and clock-out compliance
Maintain accurate scheduling and caregiver records in WellSky
Communicate professionally with caregivers and agency partners
Assist with real-time scheduling and coverage needs

Qualifications:

1–3 years of experience in home care scheduling, staffing, dispatch, care coordination, or a similar role
Hands-on experience using WellSky Personal Care is required
Experience handling same-day schedule changes and urgent staffing gaps
Strong written and spoken English communication skills
Comfortable making frequent outbound calls
Highly organized, detail-oriented, and able to manage multiple priorities
Able to work effectively in a fast-paced remote environment
Weekend availability required

Required System Experience: WellSky Personal Care

Please only apply if you have direct, hands-on experience using WellSky for home care scheduling. Applicants without WellSky experience will not be considered.

Please submit:

* Your updated CV highlighting your WellSky and home care scheduling experience
* A short audio recording introducing yourself and briefly discussing your experience with WellSky Personal Care and caregiver scheduling

Applicants who do not have WellSky experience or who fail to submit both the CV and audio recording will not be considered.

SKILL REQUIREMENT
Coordination Medical Virtual Assistant
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