Home Care Billing & Payroll Admin (Stripe Experience) - Home Care Agency

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TYPE OF WORK

Full Time

SALARY

$3.50-$5.00/hr

HOURS PER WEEK

36

DATE UPDATED

Oct 9, 2026

JOB OVERVIEW

PLEASE READ:
Hi there! Ishar CareConnect is a growing California home care agency, and we're seeking a detail-driven Billing & Payroll Administrator with hands-on Stripe experience, someone who takes pride in getting every invoice, payment, and paycheck input right. If you're accurate, trustworthy with money, and comfortable keeping a small, fast-moving finance function running smoothly, we'd love to meet you. Come join our PH family and grow with us as we scale!

Please only apply if you have at least 12 months of paid billing, payroll, or accounting support experience (USA-based, home care or a similar hourly-workforce business preferred) AND hands-on experience using Stripe. Both are must-haves for the role.

Experience should include areas such as:

Stripe (customers, payment methods, ACH bank debits, card payments, invoices, refunds, and disputes)
Private-pay home care billing and invoicing
Accounts receivable, failed payment follow-up, and collections
Payroll support for hourly caregivers, including timesheet and visit log review (Homebase or a similar tool)
Billing trackers, payment reconciliation, and month-end reporting
Payment security and client data privacy
California wage and hour basics (overtime, meal and rest breaks, paid sick leave)

This role keeps our revenue and our caregivers' pay accurate and on time. It's perfect for someone who is careful with details, calm with numbers, and excited to wear a few hats as part of a close-knit, supportive team.

What you'll do:

Create secure, one-time Stripe payment setup links for new clients after their service agreement is signed, and confirm setup is complete before any service begins
Prepare and send invoices from approved visit logs on our billing schedule
Collect payments by ACH and card, follow up on failed or late payments, and keep our billing tracker current
Reconcile Stripe payouts to invoices and flag any discrepancies
Review caregiver timesheets and visit logs, flag errors, and prepare payroll inputs in Homebase for approval
Answer billing questions from clients and families professionally and kindly
Protect payment data at all times: you will never ask for, write down, or store full bank or card numbers
Report weekly on invoices sent, payments collected, outstanding balances, and payroll inputs

What we're looking for:

Minimum 12 months of paid billing, payroll, or accounting support experience (required)
Hands-on Stripe experience, comfortable working inside the Stripe Dashboard (required)
Strong accuracy and attention to detail, with integrity when handling money and confidential information
Clear, professional English communication, written and verbal
Experience with Homebase, QuickBooks, or similar payroll and accounting tools a plus
Comfortable working in Google Sheets and Google Workspace
Familiarity with HIPAA or general confidentiality best practices is a plus
Reliable high-speed internet and a quiet remote workspace
Availability to overlap with US Pacific Time business hours

This is an independent contractor position with room to grow. As our client base expands, we expect this role to evolve, and we prioritize promoting from within.

This is a non-medical, non-clinical support role: no direct care duties and no medical decision-making. Full training is provided on our tools and workflows.

SKILL REQUIREMENT
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