Hiring Two (2) Business Development & Housing Operations Specialists

Hiring Two (2) Business Development & Housing Operations Specialists

Referral Partnerships | Property & Resident Coordination
· Remote Independent Contractor

· $4–$6 USD per hour + $100+ USD Performance Incentives Bonuses Securing Partners & Properties | 25–40 hours per week 

· Reliable availability during U.S. Central Time business hours required

Base Compensation + Performance Incentives Bonuses and Schedule
Final work schedule, payment method, contractor terms, and system access will be documented before production work begins
· Schedule: 25–40 hours per week with reliable availability during agreed U.S. Central Time hours, ideally 9am-5pm. Front-office calling will take place during referral partners’ normal business hours.
· Base pay: $4–$6 USD per hour, depending on experience, demonstrated skills, and assigned responsibilities.
· Performance Incentives: In addition to hourly compensation, eligible contractors earn:
· A $100 USD Placement Conversion Bonus for each qualified referral relationships they originate that results in a completed and verified resident placement.
· A $100 USD Property Conversion Bonus for each qualified property leads that results in a fully executed, owner-approved Incentive Bonuses are paid only after the placement or lease has been verified.

How to Apply
Please provide all of the following: Please note that applications that do not address the requested information may not be considered.
· Your resume (CV), detailing summary of your relevant work experience.
· A video introduction explaining why you are a strong fit for this role. Please provide a Loom or Google Drive link rather than attaching a large video file, be sure to include the following:
1. A brief example of the work you have completed and any performance goals you were responsible for, such as call volume, appointment setting, conversion rates, follow-up completion, or data-quality standards.
2. Your requested hourly rate within the advertised $4–$6 USD range.
3. Your weekly availability and the exact hours you can consistently work in U.S. Central Time.
4. Confirmation that you have a reliable computer, high-speed internet, quality headset, and quiet workspace.

About Company
Growing Shared Housing Company is expanding its housing and community referral network throughout the Dallas–Fort Worth area. We are building a professional, paperless operating system for referral-partner development, property outreach, resident onboarding, and shared-housing administration.

About the Role
We are seeking a dependable, detail-oriented professionals who can help develop referral relationships while keeping our housing operations organized and execution-ready. Depending on your experience and strengths, you may be assigned primarily a combination of referral outreach, relationship development, appointment setting, property outreach, resident data administration, and limited marketing support.

Key Responsibilities

Referral Partnerships and Business Development
· Make high-volume ( ---------- ) outbound calls to hospitals, case managers, veteran organizations, senior-service providers, behavioral-health organizations, reentry programs, housing agencies, nonprofits, and other community referral sources.
· Navigate gatekeepers and identify the appropriate case manager, social worker, discharge planner, placement coordinator, or referral decision-maker.
· Verify primary contacts, public email addresses, phone numbers, and organizational information using reliable public sources.
· Introduce the Company professionally using approved phone, voicemail, and email scripts.
· Send timely follow-up emails and approved informational materials after meaningful conversations.
· Schedule referral-partner introductions, resident-assessment meetings, lunch-and-learns, open-house tours, and follow-up calls.
· Build and nurture relationships that can develop into consistent housing-placement referrals.
· Record every outreach attempt, conversation, outcome, contact update, and next action in ---------- .
· Escalate active referrals, pricing questions, accommodation requests, complaints, legal concerns, and other sensitive matters to the owner.

Property Outreach
· Make outbound calls to determine property availability, pricing, lease terms, location, and suitability.
· Communicate the Company's intended housing use accurately and only through approved messaging.
· Maintain professional and consistent follow-up with property contacts.
· Organize property information, communication histories, and due-diligence materials for leadership review.
· Escalate promising property opportunities before making commitments or discussing non-approved terms.

Housing and Resident Operations
· Monitor referral and intake submissions and route them into the appropriate ---------- workflow.
· Help coordinate paperless resident intake and onboarding.
· Manage approved onboarding documents, checklists, signature tracking, and file-completion follow-up.
· Schedule resident assessments and informational meetings.
· Maintain accurate records of available housing units, incoming referrals, placement status, and next steps.
· Support ongoing resident communications, including approved maintenance, extension, relocation, and move-out coordination.
· Provide limited RentRedi support for resident records, agreements, payment status, and maintenance administration after access is approved.


Marketing and Administrative Support
Depending on the assigned workstream, responsibilities may also include:
· Manage the Company’s Instagram presence and maintain a consistent, professional brand voice.
· Draft, design, and schedule weekly branded social media content using Canva to create clean graphics, informational materials, and simple marketing layouts.
· Send and respond to approved referral-partner emails.
· Coordinate calendars, meetings, reminders, and event logistics.
· Assist with preparation for lunch-and-learns, open houses, and referral-partner presentations.
· Support controlled document organization and general administrative tasks.

Work Performance Expectations
· Maintain 100% same-day CRM documentation for assigned outreach and follow-up activities.
· Follow approved scripts while sounding natural, warm, and professional.
· Complete follow-up tasks on time and maintain accurate next-action dates.
· Meet assigned outreach, data-quality, and workflow-completion goals.
· Front-office team members will gradually ramp toward approximately 150–200 outbound attempts during a full calling day after training.
· Activity expectations will be adjusted according to scheduled hours and assigned responsibilities.
· Higher calling volumes will be introduced only when communication quality, follow-up, and documentation remain at standard.
· Accept coaching professionally and correct errors promptly.
· Communicate early when a deadline, system issue, or unresolved question may affect completion.

Required Qualifications
· Strong spoken and written English.
· A professional, warm, and confident phone presence.
· Experience in outbound calling, appointment setting, business development, lead generation, customer service, housing, healthcare outreach, social services, or property administration.
· Comfort spending a significant portion of the workday making outbound calls.
· Accurate online research, data-entry, and record-management skills.
· Experience maintaining CRM notes, contact records, pipeline stages, tags, and follow-up tasks.
· Ability to distinguish verified facts from assumptions and label unverified information appropriately.
· Strong organization, attention to detail, judgment, and follow-through.
· Ability to manage multiple priorities and recurring responsibilities independently.
· Ability to follow scripts, SOPs, checklists, approval processes, and confidentiality requirements.
· Reliable computer, high-speed internet, quality headset, and quiet workspace.
· Consistent availability during agreed U.S. Central Time working hours, 9am-5pm ideally.

Preferred Experience
Experience in one or more of the following areas is helpful BUT is NOT required since training will be provided:
· ---------- , Jotform, RentRedi, or comparable CRM, form, and property-management platforms
· Google Drive, Docs, Sheets, Gmail, and Calendar
· Canva and business social media management
· Hospital, case-management, senior-service, veteran-service, behavioral-health, reentry, or community-resource outreach
· Shared housing, resident intake, leasing, document collection, maintenance coordination, or file auditing
· Property sourcing or landlord/property-manager outreach
· High-volume business-to-business calling with detailed same-day CRM notes
· Customer success, community management, operations, or executive-assistant support

Systems We Use: Experience with every platform is not required. We are more interested in your ability to learn new systems quickly, follow established processes, and maintain accurate records.
· ---------- for CRM records, pipelines, work queues, approvals, and follow-up tasks
· Jotform for referral, intake, document-upload, and resident-support forms
· RentRedi for approved property, resident, agreement, payment-status, and maintenance administration
· Google Workspace for business email, calendars, spreadsheets, documents, and archived files
· Canva for basic graphics and branded marketing materials
· Company-approved business calling and communication tools