Hiring: Credit Repair Processor & Customer Service Rep

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TYPE OF WORK

Full Time

SALARY

N/A

HOURS PER WEEK

TBD

DATE UPDATED

Aug 11, 2026

JOB OVERVIEW

Londyn's Financial Services - Texas Based
Schedule: Monday to Friday, 9:00 AM - 5:00 PM CST

We're looking for ONE person who can handle both credit repair processing AND customer service for our growing firm. You must have 3+ years of experience in the credit repair industry. This is non-negotiable.
What you'll be doing:

Processing:

Importing credit reports and building dispute rounds
Sending bureau disputes (online, outbound, and CFPB/FTC complaints)
Factual disputing, Metro 2 compliance disputes, and aggressive strategies
Analyzing credit reports and identifying inaccurate, unverifiable, and non-compliant items (collections, charge-offs, repos, late payments, student loans, tax liens, bankruptcies, hard inquiries, foreclosures, child support reporting)
Tracking dispute progress and pulling updated reports every 30-35 days

Customer Service:

Answering client calls, texts, and messages
Following up with new leads from ads and organic inquiries
Scheduling and confirming appointments
Updating client records and notes in GoHighLevel
Enrolling new clients and walking them through onboarding
Sending status updates on dispute progress
Light admin: tagging contacts, managing workflows, keeping inbox clean

Requirements (non-negotiable):

3+ years credit repair industry experience (processing AND client communication)
Must understand disputes, bureaus, rounds, Metro 2, FCRA, FACTA, and FTC guidelines
Speak and write English clearly and confidently (you will be on the phone with US-based clients)
Experience with DisputeFox, Credit Repair Cloud, or similar processing software
Comfortable with GoHighLevel or similar CRM
Experience analyzing reports from SmartCredit, IdentityIQ, MyScoreIQ, or similar monitoring platforms
Dependable, on time every single day, can work independently
Quiet workspace, reliable internet, working headset

Bonus:

Direct experience with DisputeFox and GoHighLevel specifically
Familiar with CFPB/FTC complaint processing and Attorney General escalations
Experience with payment platforms (PayPal, Wise, Recurly)

To Apply: Send a short message introducing yourself. Tell me which credit repair company you worked with, what your role was, and how many clients you processed per day. Confirm you can work 9 AM - 5 PM CST Monday through Friday. Include the word "DEPENDABLE" so I know you read the full post.

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