Healthcare Virtual Assistant - Mental Health

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TYPE OF WORK

Full Time

SALARY

$7 per hour

HOURS PER WEEK

30

DATE UPDATED

Sep 4, 2026

JOB OVERVIEW

Role Overview
We are looking for an experienced Healthcare Virtual Assistant - Mental Health who understands the day-to-day operations of a healthcare or mental healthcare practice. The ideal candidate should be highly reliable, detail-oriented, responsive, and knowledgeable about HIPAA-compliant handling of patient information.

Key Responsibilities
Communicate professionally with patients
Handle patient scheduling and appointment coordination
Assist with billing-related administrative tasks
Respond promptly to patient inquiries and follow-ups
Maintain accurate patient and administrative records
Handle sensitive patient information in accordance with HIPAA requirements
Support general administrative needs of the practice
Maintain fast and reliable turnaround times for communications and assigned tasks

Requirements
Previous experience as a Healthcare or Medical Virtual Assistant
Experience working in a healthcare or mental healthcare environment
Strong understanding of HIPAA compliance
Experience with patient communication
Appointment scheduling experience
Healthcare or medical billing experience
Excellent attention to detail
Strong written and verbal communication skills
Fast turnaround time and responsiveness
Professional, positive, and proactive attitude
Able to work independently with minimal supervision
Familiarity with healthcare practice workflows and patient confidentiality

Ideal Candidate
Someone already familiar with healthcare operations who will require minimal hand-holding. Communication, responsiveness, attention to detail, reliability, and attitude are especially important.

How to apply:
Respond to this job post with your updated CV, introduction video and a short cover letter why you're the best fit for this role.

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