Head of Growth & Operations - Competitions & Gambling Head Wanted

Head of Growth & Operations

Online Prize Competitions | Social Media | Community | Sales

- AI Applications will be immediately rejected.

- Please read carefully and answer the questions at the end.

We are looking for:

- Senior staff with experience in Competitions / Gambling community management.

- A highly motivated and ambitions individual who wants to earn western wages via percentage % of a highly profitable UK business.

- A pro-active individual who can run the online operations of the business independantly without constant guidance.

We’re looking for an exceptional Head of Growth & Operations to take ownership of the day-to-day growth of a fast-moving UK online prize competition brand.

This is not a standard Social Media Manager role.

We need someone who can become the operational heartbeat of the business — constantly engaging our audience, driving activity, managing our promotional teams and making sure that the attention we generate actually turns into customers and sales.

Think of yourself as the catcher’s mitt for all of our marketing.

We’ll be generating traffic through paid advertising, influencers, video content, live streams and real-world activations. Your job is to make sure there is an extremely active operation behind that traffic — engaging people, building excitement, answering questions, creating content and ultimately converting attention into sales.

What You’ll Be Responsible For

You’ll take ownership of our day-to-day organic growth and community operation, including:

Managing our Facebook, Instagram, TikTok and WhatsApp
Creating, scheduling and publishing content throughout the day
Creating and improving on daily promotional schedules & engagement drivers
Managing and growing our Facebook groups and online communities
Responding to comments, messages and customer interactions
Starting conversations rather than simply waiting for them
Creating excitement around competitions, prizes, winners and launches
Turning social engagement into website traffic and sales
Identifying opportunities to re-engage previous customers
Coming up with new promotions, campaigns and engagement ideas
Spotting trends and reacting to them quickly


Managing Our People

This isn't just a content position.

You'll also help manage and motivate the people responsible for growing the brand, including:

Promoters
Recruiters
Affiliates
Influencers
Content creators
Virtual assistants and support staff

You’ll make sure people know what they should be doing, follow up on performance and keep the entire operation moving.

We don't want someone who needs to be given a task list every morning.

We want someone who creates the task list.

Community ? Engagement ? Sales


The Person We're Looking For

You'll probably be a very good fit if you are:

Extremely proactive
Operates with intensity
Money & results driven
Experienced in Competitions / Raffles
Highly organised
Naturally confident online
A strong written communicator
Experienced with social media and community management
Comfortable managing multiple people and priorities
Able to create engaging social content yourself
Familiar with TikTok, Instagram Reels and short-form video
Comfortable looking at numbers and understanding what is driving sales
Capable of managing remote staff and holding people accountable
Fast-moving and comfortable making decisions
Full of ideas rather than waiting for instructions

Most importantly, you need to understand social media.

You should understand why people comment, share, buy, participate and come back.

This Is NOT a Traditional 9–5 Social Media Job

Our business lives online.

That doesn't mean we expect somebody to sit at a desk 24 hours a day, but we do need someone who naturally understands that social media and online communities don't simply switch off at 5pm.

We're looking for someone who enjoys being connected, seeing what's happening and keeping ---------- ntum going.

What Success Looks Like

Within this role, we want to see:

Thousands of customers active daily engaging in our communities
Consistent daily social activity
Fast responses to customers
Rocketing organic reach
More website traffic from social media
Better-performing promoters and recruiters
Increased repeat customers
Higher customer engagement
More creative campaigns
Ultimately, increased sales

You'll have significant freedom to experiment, build systems and develop new ideas.

You'll own what happens when the users connect to our socials.

Your job is to make sure we're building a community around the brand, keeping customers engaged and creating an operation capable of converting increasing amounts of attention into revenue.

This Role Has Room to Grow

We're looking for somebody who can eventually become one of the most important people in the company.

For the right person, there is significant scope to grow the position, build your own team and take increasing responsibility for the day-to-day operation of the business.

If you're the type of person who sees a quiet Facebook group and immediately starts thinking about how to make it active again — we want to hear from you.

APPLICATION QUESTIONS:

1. What experience do you have in the gambling / competition niche? Please give as much information as possible.

2. What experience do you have managing the operations and community of a business or brand? Please go into detail.

3. Can you please provide specific links (GoogleDrive, Drop box) of content you have made for businesses social media?

4. Do you have experience running online teams? If so, please provide detailed experience. How was this done? How did you communicate? What was the end goal?

-- AI Applications are very obvious and will be immediately rejected.

-- I need to see your real English skills, as we will voice call frequently.

This is for highly motivated and experienced individuals that want to earn high end western wages, remotely.

This is a job with huge growth potential that we hope you have the ambition to grow into.