Full Time
$3.25-$4.50
40
Oct 24, 2026
Full-Time Remote Virtual Assistant | Immediate Hire
? Philippines-Based Applicants | 100% Remote
We are looking for a reliable, compassionate, and highly organized Care Coordinator to support our Chronic Care Management (CCM) program. This role is primarily call-based and involves patient communication, EHR documentation, follow-ups, and coordinating non-clinical patient needs.
Responsibilities
• Cold call patients from EHR list and do monthly care calls
• Document patient interactions accurately in the EHR.
• Coordinate appointments, referrals, medication-related follow-ups, transportation, and community resources.
• Track outstanding patient needs and follow through appropriately.
• Escalate concerns to the appropriate clinical team member.
• Maintain patient confidentiality and follow HIPAA requirements.
Qualifications
REQUIRED:
• Previous experience using an Electronic Health Record (EHR/EMR) system.
• Experience in at least one of the following:
◦ Healthcare call center/customer service; OR
◦ Bedside nursing or direct patient care.
• Strong written English communication and documentation skills.
• Reliable internet connection and a suitable work-from-home setup.
• Organized, dependable, compassionate, and willing to learn.
• Able to work full-time and maintain consistent attendance.
A nursing license is NOT required. Healthcare, medical VA, care coordination, CCM, and patient-support experience are preferred but not mandatory.
Training Commitment
This position includes a structured six-week training and onboarding program. Full attendance throughout training is essential. Applicants must be able to commit to the entire training period without planned vacations or avoidable absences.
Position Details
• Type: Full-time, fully remote
• Start: Immediate
• Training: Six weeks
• Interview: MUST be flexible with interview times, including U.S. business hours
How to Apply
?
Please include:
1. Your updated CV/resume.
2. A 1–2 minute video introduction highlighting your background, relevant experience, EHR/EMR systems used, and why you are a good fit.
3. Whether you have call center experience, bedside/patient-care experience, or both.
4. Confirmation that you can commit to all six weeks of training and are flexible with interview times.