Guest Experience Representative - Food Service Account

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: TYPE OF WORK

Full Time

: SALARY

$6/hr

: HOURS PER WEEK

50

: DATE UPDATED

Apr 15, 2026

JOB OVERVIEW

Now Hiring: Guest Experience Representative - Food Service Account (PH-based)
Shift: 10 AM – 10 PM Pacific Time (Night Shift PH)
100% Remote | 50+ hours/week

We’re on the lookout for a Guest Experience Rep to join a fun, fast-moving U.S. food brand. You’ll be part of the team that keeps our customers happy and our operations running smoothly. If you're someone who communicates well, loves solving problems, and can stay cool under pressure—we’d love to work with you!

What You’ll Be Doing:
- Respond to guest questions and concerns through email, SMS, and occasional calls
- Help with live delivery issues, working behind the scenes to make things right in real time
- Coordinate with our kitchen and service teams to ensure everything goes off without a hitch
- Keep every guest experience smooth, quick, and friendly

What We're Looking For:
- 3+ years in customer support, eCommerce, or client-facing roles (especially with U.S. brands)
- Background in hospitality or food service is a big plus
- Experience using delivery platforms (like UberEats, DoorDash, etc.)
- Strong written English and a knack for clear, calm communication
- Bonus points if you’ve used Grasshopper or similar support tools

How to Apply:
- Send your resume and a quick email introduction to: ----------
Subject line format: Your Name – Applicant for Guest Experience Representative
Example: Juan Dela Cruz – Applicant for Guest Experience Representative

Please don’t send a Direct Message. We’re only reviewing applications submitted by email.

Looking forward to hearing from you! Let’s build something great together.

SKILL REQUIREMENT

Food Service Customer Service Customer Relationship Management

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Guest Experience Representative - Food Service Account

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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