GoHighLevel Technical Support Specialist (CRM & Automation Expert)

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: TYPE OF WORK

Any

: SALARY

$10-$12 per hour or more.

: HOURS PER WEEK

40

: DATE UPDATED

Apr 9, 2026

JOB OVERVIEW

We are a growing digital agency and AI automation agency looking for a GoHighLevel Technical Support Specialist to help support our agency and our clients. We are looking for someone long term to grow with us.

Your role will involve setting up, troubleshooting, and managing GoHighLevel accounts for businesses. Setting up the subaccounts, helping them send emails, and handling basic support questions.

This is NOT an entry-level position. We are specifically looking for someone who already has hands-on experience working inside GoHighLevel accounts. You should be comfortable helping clients, solving problems, and building automations.

Your responsibilities could include:

1. GoHighLevel Setup
- Configure GoHighLevel subaccounts
- Setup pipelines and opportunity stages
- Setup calendars and appointment booking
- Configure phone numbers and call routing
- Setup email and SMS integrations

2. Automation
- Build workflows and automation sequences
- Setup triggers, conditions, and actions
- Configure onboarding automations
- Setup missed call text back
- Setup lead nurturing campaigns

3. Client Support
- Troubleshoot account issues
- Help clients understand how to use their system
- Fix workflow errors
- Ensure CRM data is functioning correctly

4. Integrations
- Zapier integrations
- Webhook troubleshooting
- Connecting forms, websites, and landing pages

5. Other Tasks
- QA check automations
- Document processes
- Tea ---------- etings & reports
- Provide feedback to improve systems

You must have real experience working inside GoHighLevel.

Bonus experience:
- AI chatbots
- AI voice agents
- API integrations
- SaaS mode
- Snapshot creation

How to Apply (IMPORTANT)

To be considered for this position you must submit a short video answering the questions below.
Record a 2–5 minute video and include the link in your application.
In your video please answer:

- What experience do you have with GoHighLevel?
- How many accounts or clients have you worked with?
- What types of automations have you built?
- What is the most complex GoHighLevel setup you have done?
- Have you ever built workflows using webhooks or Zapier?
- If a client says "my automation stopped working", how would you troubleshoot it?
- Why should we hire you for this position?

Bonus Points
Applicants who include the following will be prioritized:
- Screenshots of GoHighLevel accounts you worked on
- Loom videos explaining a workflow you built
- Documentation or SOPs you created

SKILL REQUIREMENT

Technical Support GoHighLevel Customer Relationship Management

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GoHighLevel Technical Support Specialist (CRM & Automation Expert)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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