GoHighLevel Systems Architect (Telehealth / CRM / Automation)

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: TYPE OF WORK

Full Time

: SALARY

TBC based on expereince

: HOURS PER WEEK

40

: DATE UPDATED

Apr 9, 2026

JOB OVERVIEW

GoHighLevel Systems Architect (Telehealth / CRM / Automation)

Location: Remote (Offshore)
Type: Full-time or Part-time (20–40 hrs/week)

About Us

We are a fast-growing telehealth business operating across Australia and New Zealand. We are currently migrating our full tech stack into GoHighLevel (GHL), including CRM, communications (Twilio), automation, and integrations with clinical and AI tools.

We are building a centralised operating system where GHL is the single source of truth for all client records, communications, and workflows.

The Role

We are looking for an experienced GoHighLevel Systems Architect to own the design, build, and optimisation of our GHL environment.

This is not a VA or funnel builder role.
You will be responsible for designing scalable systems across the full client lifecycle.

Key Responsibilities
Design and implement CRM structure (contacts, pipelines, lifecycle stages)
Build and optimise complex workflows:
lead ? booking ? consult ? treatment ? follow-up ? reactivation
Set up and manage GHL phone system (Twilio/LC Phone):
IVR
call routing
missed call handling
Manage appointment logic and triggers (integrated with external scheduling tools)
Own integrations with:
clinical scheduling system (e.g. Cliniko/Practice Better)
AI tools (e.g. Heidi)
eCommerce (WooCommerce)
Implement and maintain:
webhooks
API connections (in collaboration with developer)
---------- / Zapier workflows
Ensure data integrity:
imports, deduplication, field mapping
Build reporting dashboards:
inbound vs outbound
lead ? revenue tracking
Continuously improve system usability for team adoption
Requirements (Must-Have)
Proven experience building end-to-end systems in GoHighLevel
Strong workflow automation skills (advanced logic, not basic triggers)
Experience with:
Twilio / GHL phone systems
webhooks and integrations
---------- or Zapier
Ability to design CRM structures and pipelines from scratch
Strong problem-solving and systems thinking
Excellent English communication
Nice to Have
Experience in healthcare, telehealth, or coaching businesses
Experience integrating AI tools (e.g. call transcription, notes)
Basic API knowledge (working with developers)
What Success Looks Like
GHL becomes the single source of truth for all client data
Minimal manual admin and duplication
Seamless workflows across booking, consults, and follow-ups
High team adoption and ease of use
How to Apply

Please include:

Examples of GHL systems you have built (NOT just funnels)
A short Loom video (5–10 mins) walking through:
a workflow you designed
how you structured pipelines
Answer this question:

"How would you design a system for a telehealth clinic from lead ? consult ? treatment ?purchase - follow-up?"

We are looking for someone who can own the system, not just execute tasks.

SKILL REQUIREMENT

CRM REST API GoHighLevel

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GoHighLevel Systems Architect (Telehealth / CRM / Automation)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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