General Operations Analyst / Assistant Coach (Remote)

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: TYPE OF WORK

Full Time

: SALARY

$4-$10

: HOURS PER WEEK

40

: DATE UPDATED

Oct 24, 2026

JOB OVERVIEW

General Operations Analyst / Assistant Coach

Location: Remote (Philippines preferred)
Schedule: Full-Time (40 hours/week), fixed shift
Timezone: Pacific Time (PT)
Type: Long-term, stable role

About the Role

We are hiring a Full-Time General Operations Analyst / Assistant Coach to support a fast-growing online fitness coaching business.

This is a broad, execution-focused role at the center of the business. You will support clients, keep our content pipeline on schedule, handle Instagram DM operations, and keep our data and systems accurate. The role combines:
-Client coaching support and client messaging
-Content operations, including our trial reel initiative
-Instagram DM operations and lead qualification
-Reporting, analytics, and systems
-Using AI tools to create and speed up work

The day will shift between priorities. Some parts of the shift are real-time (client messages, Instagram DMs, team requests on Slack), and the rest goes to coaching, content, and operations tasks.

This position is best suited for someone who is analytical, detail-oriented, strong with numbers, reliable with deadlines, and comfortable switching between tasks while following SOPs.

Key Responsibilities

Client Coaching Support & Messaging
-Respond to client messages and check-ins in a timely, professional way
-Update and manage client training programs and meal plans
-Calibrate clients' completed workouts and adjust weights and progressions based on our SOP
-Create weekly meal plans using templates, customized to each client's preferences
-Monitor client adherence, feedback, and progress, and flag issues early
-Keep all client data accurate in our coaching platform and internal trackers

Content Operations & Trial Reels
-Own our trial reel initiative from planning to delivery
-Manage the video editor so trial reels are delivered on time and to standard
-Track deadlines, follow up on anything late, and keep the content pipeline moving
-Schedule and post trial reels, and log what went live
-Track content performance and report what's working and what isn't

Instagram DM Operations & Lead Qualification
-Monitor and respond to inbound Instagram DMs during assigned hours
-Follow scripts and SOPs to nurture leads and manage follow-ups
-Qualify leads based on set criteria (goals, readiness, budget, etc.)
-Route qualified leads to the booking link / sales call
-Track DM metrics (response rate, qualified rate, booked calls)

Reporting, Analytics & Systems
-Maintain dashboards and reports in Google Sheets and Airtable
-Track and validate Meta ads data and funnel performance
-Run data QA so our numbers are accurate
-Support automations (Zapier, Make, CRM) and report anything broken
-Follow, update, and help write SOPs

AI-Assisted Work
-Use AI tools (ChatGPT, Claude, etc.) to draft SOPs, reports, scripts, and coaching materials
-Use AI to speed up analysis, summarize data, and find improvements
-Find new ways to automate or simplify repetitive work

General Operations
-Take on ad hoc projects and tasks as the business grows
-Communicate clearly with the team through Slack and attend Zoom check-ins with the Head of Operations

Important Notes
-This is a dedicated full-time role. During your scheduled shift, you must be fully present with us, not working another job or side project at the same time
-Real-time responsiveness is required during designated parts of the shift
-This is not a sales closing role
-All scripts, SOPs, systems, and templates are provided, and full training is given

Requirements
-Fluent English (written and spoken)
-Strong with numbers and basic calculations
-Analytical, organized, and process-driven
-Reliable with deadlines and comfortable following up with others to get work delivered
-Able to follow SOPs and switch tasks efficiently
-Comfortable with Instagram, Google Sheets, and structured workflows
-Available for a fixed shift in Pacific Time, 40 hours/week

Nice to Have (not required)
-Experience with fitness programming, meal planning, or online coaching
-Experience with DM setting, operations, or analytics
-Experience managing a freelancer, editor, or content schedule
-Experience with AI tools, Airtable, Zapier/Make, or coaching platforms like Everfit

What We Offer
-Full-time, stable remote position
-Clear systems, SOPs, and expectations
-Full training
-Long-term growth and leadership potential
-More responsibility as you perform

How to Apply
Please include the following in your application:

1. A short video introduction about yourself (provide me a sharable google drive link)
2. Your experience with operations, analytics, client support, content, DM-based work, or fitness-related tasks
3. Tools you've used (Instagram, Google Sheets, Airtable, CRMs, AI tools, etc.)
4. One example of something you created or sped up using AI
5. Do you currently have any other job or ongoing projects? If yes, what are the hours?
6. Your expected monthly compensation

Only applicants who follow instructions and can commit to a full-time, fixed schedule will be considered.

Best,
Jeffrey Chi

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General Operations Analyst / Assistant Coach (Remote)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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