Full-Time Virtual Assistant (Phone & Admin Support) | Start ASAP

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TYPE OF WORK

Full Time

SALARY

5aud p/h

HOURS PER WEEK

40

DATE UPDATED

Aug 6, 2026

JOB OVERVIEW

???? Voice Recording (MANDATORY)

Please record your voice using Loom and include the link with your application.

----------

Please read the following script exactly as written:

Hi Betty, this is [Your Name] calling from TrueCare Health Services regarding your Independent appointment tomorrow at 11:00. Please remember to bring your Medicare referral with you. Thank you and have a wonderful day.

Applications without a Loom recording will not be reviewed.

???? IMPORTANT - PLEASE READ BEFORE APPLYING - Please read the pay structure - first 6 weeks are training rate

We will be conducting WhatsApp call interviews over the next 48 hours.

To be considered, you MUST include:

Your WhatsApp phone number
Your Loom voice recording link (instructions below)
A brief introduction about yourself

Applications missing any of the above will not be considered.

Position Details
Full-time position
Monday to Friday
Australian business hours
Immediate start (ASAP)
Long-term employment with career progression
Pay Structure
First 6 weeks (Training Period): $2 AUD per hour
After successful completion of training: $5 AUD per hour
Regular performance and salary reviews
Opportunities for promotion and increased responsibilities within the company
Responsibilities
Inbound and outbound phone calls
Appointment scheduling and confirmations
General administrative support
CRM management
Excel spreadsheets and reporting
Xero data entry and invoice generation

Email
management
Client follow-ups
General business administration
Requirements

You must have:

Excellent spoken and written English
Confidence speaking on the phone
Strong communication skills
Excellent attention to detail
A positive attitude and willingness to learn
Ability to follow instructions
Reliable computer or laptop
Stable high-speed internet connection
A quality headset with microphone
A quiet and professional workspace

Preferred

Two monitors (dual-screen setup)

Applicants with a dual-monitor setup may have an advantage due to increased productivity.

To strengthen your application, please include a photo of your workstation and equipment.

Professional Work Environment

You will be speaking with clients throughout the day.

Your workspace must be quiet and professional.

Background noise including (but not limited to):

Roosters
Dogs
Other animals
Children
Television
Music
Loud conversations

is not acceptable while speaking with clients.

Failure to maintain a professional working environment during client calls may result in immediate termination of employment.

How to Apply

Please include:

Your full name
Your WhatsApp phone number
Your Loom recording link
A brief introduction about yourself
A photo of your workstation (recommended)

Start your application with the word "TrueCare" so we know you have read the entire advertisement.

Career Growth

We believe in promoting from within.

High-performing tea ---------- mbers have the opportunity to progress into senior administrative, coordination and leadership roles through regular performance reviews and increased responsibilities.

Start Date

ASAP

We are hiring immediately and will be conducting WhatsApp interviews over the next 48 hours.

If you are reliable, have excellent English, enjoy helping people and are looking for a long-term career with opportunities to grow, we'd love to hear from you.

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