Full-Time Short Term Rental Front Desk

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TYPE OF WORK

Full Time

SALARY

1200

HOURS PER WEEK

40

DATE UPDATED

Oct 1, 2026

JOB OVERVIEW

FULL-TIME ROCK STAR RECEPTIONIST WITH ADMINISTRATIVE SKILLS (REMOTE)

ABOUT STAYCINCI
StayCinci is a fast-growing short-term rental company based in Cincinnati, Ohio. We own and operate high-end homes and apartments across the city, and every guest who books with us should get a five-star stay from the first message to checkout.

OUR COMPANY CULTURE
We say what we think, answer each other fast, and still find time for a good joke. We work on trust and independence. No micromanaging here. The whole team is remote, and we stay connected through strong systems and shared goals.

THE ROLE
StayCinci is looking for a full-time Rock Star Receptionist with administrative skills. You'll be the first point of contact for our guests and help run our daily operations. You'll manage guest communication and coordination across multiple booking platforms so every stay runs smoothly.

You'll also work directly with our founder, Danny Gudorf, on administrative tasks that keep the business running. If you're highly organized, comfortable working fully online, and love hospitality, we'd like to hear from you.

PLEASE ONLY APPLY IF YOU HAVE 5 OR MORE YEARS OF EXPERIENCE IN THE SHORT-TERM RENTAL INDUSTRY. WE ARE ONLY HIRING EXPERIENCED SHORT TERM RENTAL CANDIDATES.

HOW TO APPLY
Do not apply through this platform. Follow these instructions exactly. Applications that skip a step will not be reviewed.

1. Send an email to ----------

2. Use this subject line format: your LAST NAME (ALL CAPS), the job title (lowercase), one word that describes you (ALL CAPS), then - VA5447.
Example: SANCHEZ rock star receptionist ENERGETIC - VA5447

3. Write your cover letter in the body of the email. It must be no more than two paragraphs.
- Paragraph 1: Confirm that you understand all applicants need 5 or more years of experience in the short-term rental industry, and explain why your experience fits this role.
- Paragraph 2: Confirm that you understand this is a full-time position, Thursday through Monday, 8:00 AM to 4:30 PM Eastern Time.

4. End your cover letter with this exact sentence: "I have read the instructions contained in the job posting and have followed the instructions."

5. Attach your resume as a PDF.

WHAT HAPPENS NEXT
1. We review every application against the instructions above.
2. Qualified applicants receive an email with a link to an online skills assessment. Use the same email address you applied with when you take it.
3. Candidates who score well are invited to book a video interview on Google Meet.

DAILY TASKS

Guest Communication and Reservation Management
- Respond to guest messages within 5 minutes with clear, friendly communication
- Manage bookings, changes, cancellations, and refund requests on Airbnb and VRBO
- Coordinate with cleaning and maintenance teams to resolve issues quickly
- Set up and monitor new property listings
- Track reviews and guest feedback

Administrative Support for the Founder
- Organize receipts, invoices, and property expense sheets for the bookkeeper
- Keep records current for insurance, tax filings, and digital mailboxes
- Monitor inventory and supplies, and help cut costs
- Complete other personal assistant tasks for Danny Gudorf

HOURS
- Full-time, 40 hours per week
- Thursday through Monday (weekends included)
- 8:00 AM to 4:30 PM Eastern Time, with a 30-minute break
- In Philippine time, that is 8:00 PM to 4:30 AM from March to November, and 9:00 PM to 5:30 AM from November to March, because the U.S. changes its clocks for Daylight Saving Time

REQUIREMENTS
- 5 or more years of short-term rental industry experience
- Fluent English, spoken and written. You'll be on the phone with guests from time to time.
- Fast, stable internet and your own reliable computer
- No other employment. This is a dedicated role.

COMPENSATION AND TERMS
- $1,200 USD per month, paid bi-weekly through Gusto
- Initial 30-day trial period
- If you're sick, we expect you to make up those hours on another day that same week
- Paid time off begins after 6 months of employment

PERFORMANCE EXPECTATIONS
- Every guest message gets a response within 5 minutes
- All guest messages and calls are monitored for quality
- Ongoing performance is reviewed on professionalism, speed, and issue resolution

SKILL REQUIREMENT
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