Full Time Remote Paralegal and Client Support for Social Security Disability Law Firm

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: TYPE OF WORK

Full Time

: SALARY

$650 to $950 /month

: HOURS PER WEEK

45

: DATE UPDATED

Apr 2, 2026

JOB OVERVIEW

We are a U.S.-based law firm focused exclusively on Social Security Disability cases at both the agency level and in Federal Court (U.S. District Court).

We are hiring a full-time remote paralegal based in the Philippines who can handle both case work and client communication, including outbound calls.
This is a long-term role for someone who is highly organized, detail-oriented, and has impeccable English communication skills.

What You’ll Be Doing
This role combines legal support, operations, and client communication.
Social Security Disability (SSD) Case Support
Review medical records and identify key evidence
Prepare medical summaries and timelines
Organize large administrative records (often 1,000+ pages)
Track deadlines for Appeals Council and Federal Court cases
Assist with document preparation and filings
Operations & Case Management
Maintain detailed case tracking systems (Excel / Google Sheets)
Monitor case statuses and ensure deadlines are met
Keep internal systems accurate and up to date
Help improve workflows and processes
Client Communication (Outbound Calls Required)
Make outbound calls to clients to follow up on cases, documents, and next steps
Communicate clearly, professionally, and confidently with U.S.-based clients
Explain basic case status updates (training provided)
Document all communications accurately

This Job Is For You if:
You have near-perfect English (written and spoken)
Sound clear, professional, and confident on phone calls
Are extremely detail-oriented and organized
Can switch between deep focus work and client interaction
Take ownership of your work and follow through
Are comfortable handling sensitive client situations with professionalism

Required Skills
Excellent spoken English (neutral accent, easy to understand)
Strong written English (grammar and clarity matter)
Experience with outbound calls or client communication
Strong Excel, Word, and Office 365 skills
Ability to manage multiple deadlines and priorities
Reliable internet and ability to work U.S. business hours (8:30 am to 5:30 pm Eastern Time)

Bonus Skills (Preferred but Not Required)
Experience working with U.S. law firms
Social Security Disability experience
Experience summarizing medical records
Familiarity with CRMs or case management systems (Clio Manage, Clio Draft, Lawmatics, Zoom, Teams, etc.)

Why This Role Is Different
You will be involved in both legal work and client interaction
Your work directly impacts real people going through difficult situations
We value precision, organization, and clear communication
Opportunity for long-term growth within the firm

Compensation
Competitive monthly salary (based on experience)
Performance-based increases
Stable, long-term position
American Holidays off
10 Vacation days a year
5 days of sick leave a year

What we will need from you to apply:

A short introduction
A description of your experience with outbound calls
Your experience with Excel or tracking systems
Any legal or medical-related experience
A video recording (3 minutes) introducing yourself and explaining your experience and why you are the best fit for this role
A writing sample. (Do not use AI tools for this response. We are evaluating your natural writing ability).

Prompt 1 for writing Sample:
You are given 1,500 pages of medical records for a Social Security disability case.
Explain how you would review, organize, and summarize the records so that an attorney can quickly understand the key issues.

Prompt 2 for writing Sample:
A client has not returned your calls for two weeks and has not submitted the required documents.
Write a message (email or call script) explaining why the documents are important and encouraging the client to respond.

SKILL REQUIREMENT

Attention to Detail Organization English Proficiency

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Full Time Remote Paralegal and Client Support for Social Security Disability Law Firm

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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