Full-Time Operations Coordinator (Remote | Long-Term | Growth Opportunity)

Full-Time Operations Coordinator (Remote | Long-Term | Growth Opportunity)

At **Site Masters**, we don’t just hire for roles — we hire for **impact**.
We’re a Tampa Bay–based junk removal and property cleanup company scaling fast, and we’re looking for an **Operations Coordinator** who thrives in structure, solves problems fast, and leads with calm under pressure.

This role is the heartbeat of our business. You’ll coordinate people, trucks, schedules, and clients — turning chaos into clarity every day. If you’re resourceful, emotionally intelligent, and love creating order in a fast-moving environment, this is your opportunity to grow with a company that’s building something lasting.

IMPORTANT APPLICATION NOTICE
All communication regarding this position will be conducted only through Indeed messaging or email.
Applicants who call the business number regarding their application will be removed from the hiring process.

*Role Overview**

As our Operations Coordinator, you’ll oversee daily field operations, logistics, and client coordination — ensuring every project runs on time, on budget, and up to our standards.
You’ll work directly with leadership to streamline systems, improve efficiency, and manage a growing remote and on-site team.

This is a long-term role with room for advancement. The right person will grow into a leadership position as the company expands regionally.

**Key Responsibilities**

**Project & Logistics Management (40%)**

* Assign and manage daily technician routes and ensure crews are prepared for each job.
* Oversee dispatch, equipment checklists, and field communications.
* Solve day-to-day issues fast — rerouting, rescheduling, and supporting the field team.
* Maintain Jobber CRM and Google Workspace records.

**Client & Financial Oversight (25%)**

* Create and send estimates and invoices.
* Follow up on open quotes (24-hr, 48-hr, 1-week intervals).
* Request deposits, track payments, and reconcile accounts.
* Coordinate material orders and deliveries.

**Admin, Marketing & Lead Support (25%)**

* Organize project photos, Google Drive folders, and reporting dashboards.
* Assist with light marketing/SEO tasks (GBP updates, online listings, citations).
* Research and document new leads weekly (mobile home parks, property managers).
* Support recurring reporting and internal communication.

**Growth & Process Development (10%)**

* Identify inefficiencies and propose new systems or tools.
* Maintain and update SOPs in Notion.
* Support hiring and training as the team grows.

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**Requirements**

Onboarding & Training
We’re still building many of our systems — you’ll be learning by doing.
The first few weeks focus on shadowing calls, hopping in right away, understanding our client workflow, and getting comfortable in our online software and Jobber. Expect an active learning curve and close collaboration with our leadership team.
Comfortable using Hubstaff time tracking (with screenshots) — we use it for transparency and workflow review.

* **Education:** Bachelor’s degree (Business, Operations, or related field) *preferred*
* **Experience:** 3–5 years in operations, scheduling, client success, customer support or logistics (construction, junk removal, or service industry a plus).
*** Expert Level English
* **Skills:**

* Strong project management and process-building abilities.
* Proficient in CRMs, Google Workspace, and cloud systems (Jobber or similar).
* Excellent written and spoken English.
* High attention to detail, self-discipline, and proactive communication.
* Fast computer proficiency (55+ WPM typing, reliable setup).

**Our Core Values**

**1. Unshakable Integrity**

*Do what’s right — especially when no one’s watching.*
We tell the truth, follow through, and communicate with empathy. You own your mistakes, treat clients with respect, and protect the company’s reputation like it’s your own.

**3. Relentlessly Driven**

*Earn it every day.*
You push yourself to learn, improve, and perform at a high level — not because someone’s watching, but because it’s who you are.

These aren’t buzzwords. They’re how we hire, promote, and build trust.

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### **Compensation & Benefits**

* **Salary:** $1,200 – $2,000 USD/month (based on experience and performance).
Compensation grows with mastery and ownership. Strong performers can advance quickly in both pay and responsibility.

**Schedule**: 8 AM – 6 PM EST, Monday–Saturday (~50 hrs/week).
This is a fast-moving environment — ideal for someone who thrives on structure, consistency, and responsibility.
* **Location:** Remote (Philippines-based preferred).
* **Start Date:** Immediate, with 1-month paid trial.
* **Perks:**

* Long-term stability and growth path within the company.
* Paid holidays after probation.
* Mentorship and leadership development.
* Work with a disciplined, mission-driven team where your ideas are valued.

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### **How to Apply**

To be considered, you must:

1. Write a short introduction (2–3 sentences) about who you are and your experience in operations, customer support, or client success.
2. Answer this question in your cover letter:

* *What does “Extreme Ownership” mean to you, and how have you lived it out professionally?*
3. Include the keyword **“Precision”** in your subject line so we know you read the full description.
4. Attach or link to your résumé and (if applicable) work samples or systems you’ve built.
5. Attach a video recording of yourself describing your interest in the role and how specifically the core values apply to you.


**We’re not looking for someone to “just do tasks.”**
We’re looking for someone who wants to lead, improve systems, and grow with us for years to come.

If that sounds like you — apply now. Let’s build something excellent!