Full-Time Home Care Scheduler / Virtual Assistant

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TYPE OF WORK

Full Time

SALARY

500/Month

HOURS PER WEEK

40

DATE UPDATED

Oct 23, 2026

JOB OVERVIEW

APPLICANTS WHO DO NOT FOLLOW INSTRUCTIONS WILL NOT BE ENTERTAINED.
Full-Time | Long-Term | U.S. Home Care Experience Required

We are looking for an experienced Home Care Scheduler to join our team and help manage caregiver schedules for a U.S.-based home care agency.

This role is primarily focused on caregiver scheduling, daily staffing coordination, and ensuring clients receive reliable care. We need someone who has hands-on experience scheduling caregivers for a home care or senior care agency, not just general virtual assistant or administrative experience.

Responsibilities

- Create, manage, and update caregiver schedules based on client needs.
- Match caregivers with clients based on availability, qualifications, and care requirements.
- Handle caregiver call-outs, absences, and last-minute schedule changes.
- Find replacement caregivers quickly to prevent missed shifts.
- Coordinate shift coverage and communicate schedule changes to caregivers and the office team.
- Monitor upcoming shifts and follow up on unconfirmed assignments.
- Maintain accurate scheduling records and update scheduling systems.
- Communicate with caregivers, clients, and office staff through phone calls, emails, and text messages.
- Document schedule changes and provide clear shift handoffs.
- Escalate urgent staffing issues when necessary.

Requirements

* Previous experience working with a U.S. home care or senior care agency.
* Hands-on experience with caregiver scheduling is required.
* Experience handling call-outs, finding replacements, and managing last-minute schedule changes.
* Strong English communication skills, both written and spoken.
* Confident communicating with caregivers and clients over the phone.
* Excellent organizational skills and attention to detail.
* Strong problem-solving skills and the ability to work independently in a fast-paced environment.
* Reliable internet connection and a quiet workspace.
* Willingness to work full-time

Preferred: Experience using AxisCare, WellSky Personal Care, or similar home care scheduling software.

Please note that general VA, administrative, recruiting, or customer service experience alone will not be sufficient. We are specifically looking for someone with direct home care scheduling experience.

What We Offer

Full-time, long-term work opportunity.
Training and support to help you succeed in the role.
Opportunity to work with a U.S.-based senior care company.
A supportive team environment.
Opportunities for professional growth and development.

How to Apply

1. Please submit the following:

2. Your updated resume highlighting your home care experience, especially caregiver scheduling.

3. A short introduction video (2–3 minutes) telling us about yourself and your relevant experience.

4. Your internet speed test results.

5. A voice recording explaining why you would be a great fit for this role and how you handle caregiver scheduling challenges, including call-outs and finding replacements.

Include the word "CAREGIVER" in the first line of your application so we know you have read the entire job post.

We are looking for someone who is dependable, proactive, organized, and experienced in caregiver scheduling.

If you have the right experience and are looking for a long-term opportunity, we would love to hear from you!

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