Full-Time Email, CRM & Social Media Manager – Beauty Brand

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TYPE OF WORK

Full Time

SALARY

$1000-$1500

HOURS PER WEEK

-128

DATE UPDATED

Sep 25, 2026

JOB OVERVIEW

**Full-Time Email, CRM & Social Media Manager – Beauty Brand**

**Company:** Trademark Beauty
**Location:** Remote – Philippines
**Compensation:** $1,000–$1,500 USD per month, based on experience
**Schedule:** Full-time, eight-hour workday beginning between 9:00 a.m. and 1:00 p.m. US Pacific Time

### About Trademark Beauty

Trademark Beauty is a growing US-based beauty brand specializing in innovative hair tools and accessories. Our products are sold through our direct-to-consumer website, TikTok Shop, Amazon, and major national retailers.

We are looking for a creative, highly organized, and proactive Email, CRM & Social Media Manager to oversee our Klaviyo email program and manage the daily execution of our Instagram and TikTok channels.

This is a hands-on role for someone who can take ownership of projects, move work efficiently through feedback and revisions, and ensure campaigns and content are completed on time. The right person will be both creative and analytical, with strong visual judgment and an understanding of ecommerce marketing.

### Email and CRM Responsibilities

* Manage Trademark Beauty’s email marketing program in Klaviyo
* Create approximately one to two email campaigns per week
* Develop email designs and write all campaign copy, subject lines, preview text, and calls to action
* Translate concepts and messaging provided by the founders into polished, on-brand campaigns
* Use Claude and other AI tools to support email design, coding, copy development, and workflow efficiency
* Build, review, update, test, and optimize automated Klaviyo flows
* Help complete a larger ongoing update of the brand’s existing flows
* Develop new flows based on customer behavior and business needs
* Create and manage customer segments based on purchase history, engagement, and product interest
* Conduct A/B testing across subject lines, creative, messaging, offers, and send times
* Monitor deliverability, list health, open rates, click rates, conversion rates, and attributed revenue
* Prepare regular performance reports with clear insights and recommendations
* Identify opportunities to improve customer retention, repeat purchases, and CRM revenue
* Thoroughly test links, discount codes, product information, formatting, and mobile responsiveness before campaigns are sent

### Social Media Responsibilities

* Manage the daily execution of Trademark Beauty’s Instagram and TikTok accounts
* Maintain an organized social media calendar and publish content every day
* Write engaging, SEO-conscious captions that reflect the brand’s voice
* Upload content, select covers, add hashtags, tag products, and complete all publishing details
* Manage TikTok Shop product tagging on applicable videos
* Coordinate with our video editor, Mike, by providing briefs, requesting edits, organizing feedback, and tracking deadlines
* Review edited content and ensure revisions are completed before publishing
* Identify opportunities to repurpose existing footage into additional content
* Stay current on TikTok and Instagram trends, sounds, platform updates, and beauty-industry conversations
* Monitor performance and identify the products, formats, hooks, and topics driving the strongest results
* Manage the brand’s Instagram and TikTok communities, including responding to comments and relevant direct messages
* Escalate customer-service issues, sensitive comments, or questions requiring founder input
* Maintain organized records of planned, scheduled, published, and available content
* Help develop a balanced content strategy incorporating products, tutorials, education, entertainment, trends, and community engagement

This role does not require advanced video editing. You will coordinate with our dedicated video editor and manage the content workflow from planning through publication.

### Required Qualifications

* At least three years of relevant experience in email marketing, CRM, social media management, or a comparable role
* Hands-on Klaviyo experience is required
* Experience designing emails and writing ecommerce email copy
* Strong experience managing TikTok and Instagram for a consumer brand
* Unders

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