Full-Time Amazon Admin Virtual Assistant (UK Ecommerce Business)

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TYPE OF WORK

Full Time

SALARY

37000

HOURS PER WEEK

40

DATE UPDATED

Sep 16, 2026

JOB OVERVIEW

WAGE / SALARY
13,500php per fortnight (27,000 per month)
HOURS PER WEEK
40

JOB OVERVIEW

We are an established UK-based Amazon FBA business looking for a hard-working, organised and reliable Admin Virtual Assistant to join us long term.

This is an admin role. You will not be buying stock or choosing products. Your job is to keep our paperwork accurate and make sure we get paid back correctly when Amazon loses or damages our stock. If you enjoy organised, careful work and following clear processes, this role is for you.

Full training is provided and once you pass the course you will be put onto wage. You will complete our step-by-step online training course, with written guides and videos, before moving into the full role.

WHAT YOU WILL BE DOING

Invoice chasing and filing
- Using our purchase sheet in Google Sheets to find orders that need invoices
- Downloading invoices from retailers
- Politely requesting invoices from sellers and suppliers and following up
- Checking each invoice is valid (seller details, VAT number, items and prices)
- Naming files using our exact format and saving them to the correct Dropbox folders

Sourcing costs and reimbursements
- Entering product costs in Amazon Seller Central
- Checking Amazon reimbursements are paid on time and for the right amount
- Opening cases with Amazon when payments are wrong, using invoices as proof

Returns reimbursement claims
- Reviewing photos and notes of damaged or incorrect customer returns
- Writing clear, accurate claims and follow-ups to Amazon
- Submitting claims, logging case IDs and following up until resolved

General admin
- Researching new UK and European retailer websites, including their VAT number and Trustpilot score
- Signing up to supplier newsletters
- Sending a short end-of-day update
- Other admin tasks as needed

WHAT WE ARE LOOKING FOR

Must have:
- Hard-working and self-motivated, able to work through tasks without constant supervision
- Very organised, with excellent attention to detail. Small mistakes in file names or numbers cost money in this role
- Strong Google Sheets skills (finding, filtering and checking information)
- Strong Dropbox skills (folder structures, uploading, renaming and organising files)
- Good written English
- Reliable internet and your own computer
- Able to follow written processes exactly and ask questions when unsure
- Trustworthy with confidential business information

Nice to have:
- Experience with Amazon Seller Central
- Experience raising support tickets or cases with companies
- Previous admin or ecommerce VA experience

WHAT WE OFFER
- We will aim to find you a Long-term, full-time position once the course is passed
- Training with clear written guides and videos
- Structured processes, so you always know what is expected
- A friendly, supportive UK business owner

HOW TO APPLY


1. Then reply to this post with:
- The word "INVOICE" at the start of your message, so we know you read the full post
- Your email address used on the application form
- Your expected monthly salary
- A few sentences about your Google Sheets and Dropbox experience
- Find us a UK retailer and provide their companies house information and VAT number and include in the application

Applications without the completed form will not be reviewed.

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