Front Desk & Virtual Assistant — USA Salon Client Support (Remote, Philippines)

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TYPE OF WORK

Full Time

SALARY

$4.50/hour

HOURS PER WEEK

45

DATE UPDATED

Jul 14, 2026

JOB OVERVIEW

Pay: $4.50 USD/hour to start, with real room for growth — raises available. Promotions available after 1-2 years based on performance and expanded responsibilities.

Hours: Full-time, working US business hours (night shift, Philippines time). Exact hours are still being worked out based on call traffic but it will be US business hours. May be split shift, may be a long block. Eventually you will manage 2 clients at once, for now it will only be one.

About the role:
We're looking for a sharp, dependable Front Desk & Virtual Assistant to support the daily operations of a busy US hair salon. You'll be the friendly voice and text response for our clients — answering calls, booking appointments, and handling day-to-day communication like a front desk receptionist would, just remote. This is a client-facing role, so strong spoken and written English is essential.


What you'll be doing:
Answering inbound calls and texts from salon clients — booking, rescheduling, and answering service questions using our provided reference materials (you will commit these to memory over time)
Managing appointments in Square (our booking/POS system)
Sending and responding to client messages through our CRM (GoHighLevel)
Making outbound calls for reminders, win-back outreach, and follow-ups.
Basic video editing (social content, promotional clips training provided if needed)
Other administrative and marketing support tasks as the role grows.

What we're looking for:

Excellent spoken English — clear, warm, professional phone manner
Strong written English for texting and email
Comfortable on the phone with customers, not just typing
Reliable internet and a quiet space for calls
Prior customer service, front desk, salon/spa, or hospitality experience is a strong plus
Basic video editing skills (CapCut, Canva, or similar) — not required to be expert-level

To apply:
Please include:

A short voice clip (30-60 seconds) of you speaking English — introduce yourself and tell us why you'd be a good fit.
Your resume or a summary of relevant experience.
Somewhere in your application, include the word "banana" — this confirms you read the full posting carefully.

We're building something real and growing fast, this is a genuine opportunity for someone who wants to grow with a business, not just complete tasks. Down the line manager roles may open.

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