Founding Team Members — Sales & Operations (AI Marketplace Startup)

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: TYPE OF WORK

Part Time

: SALARY

8/hour

: HOURS PER WEEK

20

: DATE UPDATED

Apr 9, 2026

JOB OVERVIEW

Title: Founding Tea ---------- mbers — Sales & Operations (AI Marketplace Startup)

Location: Remote (Philippines) Hours: Part-time (20 hrs/week) with PST overlap

About WorkBench by Novai- WBNSL

WBNSL is building a real-world AI-powered human assistance marketplace connecting customers to services with speed, trust, and operational excellence. This is not a VA role — this is a founding team opportunity.

We are hiring two people simultaneously:

1 Sales Operator (pipeline + outreach)
1 Operations Coordinator (delivery + onboarding)

You will work as a unit from Day 1.

Role 1: Sales Operator
Responsibilities :
- Identify and research target businesses (LA-based SMBs)
- Execute cold outreach (email, LinkedIn, light calling)-
- Personalize messaging (no templates-only approach)
- Book qualified demos
- Record Loom walkthroughs for prospects
- Clearly document client requirements for Ops handoff
- Create a working SOP document to capture all progress and training QA documents for the future.

Success Looks Like

- Consistent demo bookings weekly
- High-quality prospect notes for Ops and SOP management
- Clean CRM hygiene (HubSpot or equivalent)

Role 2: Operations Coordinator

Responsibilities:

- Build and execute onboarding workflows
- Translate sales promises into execution steps
- Coordinate service providers and schedules
- Create SOPs and checklists
- Maintain tracking systems (Sheets / Notion / CRM)
- Ensure fast, clean client onboarding

Success Looks Like

- Onboarding completed within 24–48 hours
- Zero confusion from clients after handoff
- Organized systems that scale

How You Work Together

- Daily 15-min sync with founder
- Sales ? Ops structured handoff required
- Joint responsibility for client success
- You solve problems together before escalating

Compensation

- Sales: $10–14/hr + performance bonuses based on merit / experience / fit
= Ops: $8–12/hr + performance incentives based on merit / experience / fit
- 13th-month bonus (pro-rated)

Growth into leadership roles an option for the right candidates

Who This Is For

- You want long-term growth, not short gigs
- You take ownership and think like a builder
- You communicate clearly and proactively
- You care about the person on the other side of the task

Application Instructions

Apply for either Sales or Ops based on your experience

Optional: Refer a partner for the other role

Complete the screening task below:

2. Screening Questions (WBNSL-Specific)

Core Questions (Both Roles)

- Explain a time you had to work with someone remotely and something went wrong. What did you do?
- If a client is unhappy but not clearly saying why, how do you handle it?
- What does “ownership” mean to you in a remote role?
- What would you do if your teammate is slowing down your work?
- Why do you want to be part of an early-stage startup vs a stable job?

Sales-Specific Questions:

- Show how you would research a local business before contacting them.
- Write a 2-sentence cold email for a property manager in Los Angeles.
- Record a short Loom explaining a service (test clarity + confidence).
- What makes someone respond to cold outreach today?
- What information would you ALWAYS pass to operations after closing a client?

Operations-Specific Questions

- Build a simple onboarding checklist for a new client.
- How do you ensure nothing falls through the cracks?
- What tools do you prefer for tracking work and why?
- If Sales promises something unrealistic, what do you do?
- How do you prioritize when everything feels urgent?

Pair Evaluation Questions (Critical)

(For both candidates- separate responses)

- Sales just closed a client. Walk through the exact handoff process.
- Ops says onboarding will take 3 days, Sales promised 1 day. Resolve it live.
- A client sends unclear instructions. Who owns clarification?
- How often should you communicate without the founder involved?
- What is missing/wrong or amazing that you see in this opportunity?

Thank you.

SKILL REQUIREMENT

Outbound Sales Property Management Sales Management

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Founding Team Members — Sales & Operations (AI Marketplace Startup)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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