Female Customer Support VA — $6/hr, up to $10/hr | Long-Term

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$6/hour

: HOURS PER WEEK

35

: DATE UPDATED

Aug 22, 2026

JOB OVERVIEW

We are Leichtkraut, a growing health and wellness brand from Germany.
We sell a natural herbal supplement, and our customers write to us every
day. Warmth and patience matter more to us than speed.

IMPORTANT: This position is for women only.
Male applicants will not be considered. Please do not apply.

THE ROLE
- Answer customer support emails
- Handle order status, shipping questions, refunds and returns in Shopify
- Keep our warm, calm and friendly tone in every single reply
- Full-time, long-term

PAY AND GROWTH
- You start at $6/hour
- You can work your way up to $10/hour with us
- This is real, not a line on paper. We would rather pay one excellent
person $10 than three average ones $6. If you are good, you will move up.

HOW TO APPLY
Send us a DM here with exactly TWO things:

1. The link to your video (Loom or Google Drive)
2. Your WhatsApp number

Nothing else. No long message.
If your video convinces us, we will contact you on WhatsApp.
No video means no reply.

YOUR VIDEO (5 to 10 minutes) — please cover all of this:
- Your name, your age, where you are based
- Exactly how long you have worked in customer support (years and months)
- Which companies or brands, and what they sold
- Which tools you have used (Gorgias, Zendesk, Freshdesk, Shopify,
Trustpilot, Klaviyo)
- How many tickets or emails you handled per day
- Tell us about one angry customer and how you solved it
- Any experience with health, beauty or supplement brands
- Your English level, and any experience with German or translation tools
- Your available hours in your local time, and your earliest start date
- Your internet speed and your work setup

Speak freely and take your time. The more we see of you in this video,
the faster we can move you forward.

SKILL REQUIREMENT

Customer Support Shopify Email Support

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Female Customer Support VA — $6/hr, up to $10/hr | Long-Term

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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