FREIGHT BROKER

Freight Broker / Carrier Sales & Dispatch Specialist – U.S. Logistics

Company: SNK Logistics DBA Liberty Freights
Location: Remote – Philippines
Schedule: Full-Time | U.S. Central Time Hours
Industry: U.S. Freight Brokerage / Transportation

About the Position

Liberty Freights is a U.S.-based freight brokerage company located in Houston, Texas. We are looking for a reliable, organized, and detail-oriented Freight Broker / Carrier Sales & Dispatch Specialist to join our team remotely.

Most communication in this position will be handled through email, text messaging, load boards, and online systems. Phone calls may occasionally be necessary, but calling is not a major part of the position.

We need someone who is comfortable working in the U.S. trucking and freight brokerage industry and can help manage loads from booking through delivery.

Previous U.S. freight brokerage, truck dispatching, or logistics experience is strongly preferred.

Responsibilities

Your day-to-day responsibilities may include:

Post available freight on DAT
Search for qualified carriers to cover customer loads
Communicate with carriers and dispatchers primarily through email and text
Negotiate carrier rates
Book dry van and other truckload shipments
Send and obtain signed rate confirmations
Verify carrier information before booking
Review MC/DOT information, insurance, operating authority, and carrier qualifications
Assist with carrier setup and onboarding
Enter and maintain accurate load information in ITS Dispatch
Confirm pickup appointments and pickup numbers
Confirm that drivers successfully picked up freight
Obtain pickup and delivery ETAs
Track shipments while in transit
Communicate shipment updates to customers and carriers
Follow up on delayed trucks or missed appointments
Handle detention, layover, rescheduling, and other transportation issues
Obtain PODs immediately after delivery
Follow up on missing BOLs, PODs, and other shipment documentation
Maintain accurate notes on every shipment
Keep Google Sheets and internal tracking records updated
Flag loads or situations requiring management attention
Occasionally make or receive a phone call when an issue cannot be resolved through email or text
Systems We Use

Applicants should be familiar with or capable of learning:

DAT Load Board
ITS Dispatch
FMCSA SAFER Web
Microsoft Outlook / Microsoft Email
Google Sheets

Experience with these systems is a major advantage.

Requirements

We are looking for someone who:

Has strong written English
Communicates professionally through email and text
Understands U.S. trucking and freight terminology
Can negotiate freight rates professionally
Has strong attention to detail
Can manage multiple active shipments at the same time
Can work independently without constant supervision
Responds quickly when shipment problems occur
Keeps detailed and accurate notes
Follows company procedures
Is comfortable working with spreadsheets and transportation software
Has dependable high-speed internet
Has a reliable computer
Can work during U.S. Central Time business hours
Is comfortable occasionally speaking on the phone when necessary
Preferred Experience

Strong preference will be given to candidates with experience in:

U.S. freight brokerage
Carrier sales
Truck dispatching
DAT Load Board
ITS Dispatch
SAFER Web
Dry van freight
Rate negotiation
Carrier vetting
Tracking and tracing
Rate confirmations
BOLs and PODs
Detention and layover situations
Microsoft Outlook
Google Sheets
What Success Looks Like

A successful person in this position should be able to help manage a load from beginning to end:

Load received → Post load → Find carrier → Negotiate rate → Vet carrier → Book carrier → Send rate confirmation → Confirm pickup → Track shipment → Communicate updates → Resolve issues → Confirm delivery → Obtain POD → Close load

We value employees who take ownership of their work, pay attention to details, and recognize problems before they become bigger issues.


How to Apply

Please answer the following questions in your application:

How many years of U.S. freight brokerage or truck dispatching experience do you have?
Have you personally used DAT Load Board? If yes, for how long?
Have you used ITS Dispatch before?
Are you familiar with FMCSA SAFER Web and carrier vetting?
Have you negotiated freight rates directly with U.S. carriers or dispatchers?
What types of equipment have you booked? For example: Dry Van, Reefer, Flatbed, Box Truck, etc.
Explain how you would vet a carrier before booking them on a load.
A carrier is scheduled to pick up at 8:00 AM and has stopped responding to emails and text messages. What would you do?
Are you comfortable communicating primarily through email and text?
Are you comfortable occasionally making a phone call when necessary?
Are you comfortable working U.S. Central Time hours from the Philippines?
What is your expected monthly salary in PHP?

IMPORTANT: Please put “LIBERTY FREIGHTS” at the beginning of your application so we know you carefully read the entire job posting