Expert Credit Repair Customer Service

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: TYPE OF WORK

Full Time

: SALARY

700

: HOURS PER WEEK

45

: DATE UPDATED

Aug 20, 2026

JOB OVERVIEW

We are looking for a professional Customer Service Representative who can communicate clearly with clients, manage onboarding, provide updates, and help keep our client experience smooth and organized.

This role is best for someone who sounds U.S.-based or has little to no accent, is confident on the phone, understands credit repair operations, and is comfortable working inside GoHighLevel, Slack, DisputeFox, and credit monitoring systems.

Responsibilities:
* Steady Communication With Dispute Team
* Complete onboarding calls with new clients
* Help clients set up or update their credit monitoring account
* Walk clients through the onboarding process step by step
* Respond to client messages through SMS, email, CRM, and Slack
* Provide client updates in a clear and professional way
* Follow up with clients for missing documents, credit reports, IDs, proof of address, login details, or mailed responses
* Update client profiles, notes, statuses, and tasks inside GoHighLevel
* Update client information and account details inside DisputeFox
* Communicate with the dispute team, funding team, billing team, and management
* Help clients understand what stage they are in without giving legal advice or false promises
* Handle client concerns calmly and professionally over the phone
* Escalate serious issues to management when needed
* Keep all communication organized and documented
* Follow company scripts, SOPs, and client communication standards

Required Skills:

* Must sound U.S.-based or have little to no accent
* Must be confident and professional on the phone
* Must have strong written and spoken English
* Must know how to use GoHighLevel
* Must know how to use Slack
* Must have experience using DisputeFox
* Must understand how to update and onboard clients into credit monitoring
* Must have strong attention to detail
* Must be organized and able to follow instructions
* Must be reliable and show up on time
* Must be comfortable working with U.S.-based clients
* Must be able to handle multiple clients without missing details
* Must be able to communicate professionally during stressful situations

Preferred Experience:

* Credit repair customer service experience
* Business funding or lending experience
* Experience working with credit monitoring platforms
* Experience handling onboarding calls
* Experience working inside a CRM
* Experience with payment follow-up or billing support
* Experience requesting documents from clients
* Experience working with remote teams

Important Rules:

You must not guarantee credit results, funding approvals, deletion timelines, credit score increases, or specific outcomes.

You must not give legal advice.

You must follow the company’s approved scripts, SOPs, and escalation process.

What We Are Looking For:

We are looking for someone who can create a smooth client experience from day one.

The right person should be able to get on the phone with a client, explain the process clearly, help them get set up, collect what is needed, and make sure everything is properly updated in our systems.

This person must be detail-oriented, professional, and able to keep communication organized.

This is a long-term role for someone who wants to grow with the company.

How to Apply:

Please send the following:

1. A Voice recording of your voice
2. who are you and what can you offer
3. Are you looking for full time or part time

SKILL REQUIREMENT

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Expert Credit Repair Customer Service

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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