HavenNexus Family Psychiatry -
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TYPE OF WORK
Full Time
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SALARY
6.00 a hour
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HOURS PER WEEK
40
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DATE UPDATED
Oct 9, 2026
NOW HIRING: EXPERIENCED VIRTUAL MEDICAL ASSISTANT
# NOW HIRING: EXPERIENCED VIRTUAL MEDICAL ASSISTANT
**U.S. Outpatient Psychiatric Practice | Remote Position**
**Pay:** $6 per hour
**Schedule:** Monday–Friday, 9 AM–6 PM; first and third Saturdays, 11 AM–4 PM.
**Important:** We are a busy, fast-paced psychiatric practice. We need someone who can keep up with a high volume of tasks, work efficiently, manage competing priorities, and maintain accuracy without constant supervision.
## Responsibilities
* Submit Spravato and TMS prior authorizations using CoverMyMeds.
* Verify insurance eligibility, active coverage, deductibles, copays, coinsurance, and out-of-pocket maximums.
* Navigate multiple insurance plans and determine network status, referral requirements, and prior authorization criteria.
* Contact insurance companies to clarify coverage, benefits, limitations, and authorization requirements.
* Verify insurance coverage for psychiatric medications, Spravato, and TMS.
* Coordinate psychiatric medication refills and pharmacy requests.
* Prepare disability paperwork, ESA letters, and general patient letters for clinician review.
* Answer calls, respond to patient messages, coordinate care conferences, and promptly escalate urgent psychiatric concerns.
* Maintain organized records, manage multiple tasks, meet deadlines, and follow HIPAA requirements.
## Required Qualifications
* **Previous employment in a physician's office or psychiatric clinic is mandatory.**
* **Must provide verifiable proof of previous medical office or psychiatric clinic employment and relevant experience.**
* Experience with insurance verification, benefit investigations, and prior authorizations.
* Familiarity with commercial insurance, Medicare, Medicaid, and behavioral health benefits.
* Experience with CoverMyMeds, Charm EHR, and RingRx preferred.
* Working knowledge of psychiatric medications and patient documentation.
* Able to keep up with a busy practice, handle a high workload, prioritize tasks, and work efficiently under pressure.
* Friendly, patient, and genuinely enjoys helping people.
* Remains calm and professional without becoming easily frustrated by challenging situations.
* Demonstrates empathy, patience, accountability, and a positive attitude.
* Excellent communication, computer, organizational, and problem-solving skills.
* Dependable, punctual, proactive, trustworthy, and able to work independently.
* Reliable internet and a secure, private workspace.
## How to Apply
Email
**Only qualified applicants who meet the experience requirements and can thrive in a fast-paced clinical environment will be considered.**
