Experienced Short-Term Rental Virtual Assistant (Hostaway Expert) – Long-Term Role

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

$5/hour

: HOURS PER WEEK

TBD

: DATE UPDATED

Feb 18, 2026

JOB OVERVIEW

We are a growing short-term rental business operating 7 apartments in Costa del Sol, South of Spain.

We are hiring our first Virtual Assistant to manage guest communication and help improve our systems so we (the owners) can focus on expanding the business. Our PMS is Hostaway so we expect you to know the system or be a quick learner.

This is a long-term opportunity for someone who wants to grow with us.

ABOUT THE ROLE
You will primarily handle:
- Guest messaging (Airbnb, ---------- , direct bookings)
- Pre-booking questions and follow-ups
- Check-in / check-out communication
- Handling guest issues and complaints professionally
- Coordinating with cleaners and maintenance when needed
- Reviewing and improving our Hostaway automations
- Identifying gaps in our current processes
- Suggesting and implementing operational improvements
- Help managing social media accounts

We are not just looking for someone to reply to messages. We are looking for someone who understands short-term rental operations.

REQUIREMENTS (Important – Please Read Carefully)
- 3+ years experience in short-term rental management
- Experience managing 10+ listings (20+ preferred)
- Strong experience using Hostaway
- Excellent written English
- Proactive and solution-oriented
- Able to suggest improvements (not just follow instructions)
- Reliable internet and backup power

**Spanish language skills are a strong plus
Since our properties are located in Spain and some guests may communicate in Spanish.

WORK DETAILS
- Remote position
- Initially part-time (with potential to increase hours)
- Long-term role
- Salary: Based on experience (please include your expected monthly salary)
- Opportunity to grow as we expand our portfolio

WHY IS THIS A GOOD OPPORTUNITY
- Direct communication with business owners
- Opportunity to help build systems from the ground up
- Possibility to grow into a senior operations role
- Stable long-term position

TO APPLY
Please send:
- A short introduction about your STR experience
- How many listings you have managed
- Your experience with Hostaway (specific tasks you handled)
- Whether you speak Spanish (and your level)
- Your expected monthly salary
- The word “Costa” in your subject line so we know you read everything
- Applications without STR experience will not be considered.
- Experience in Hostaway is a plus

SKILL REQUIREMENT

HostAway

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Job )	0.0344
Total Execution Time	0.0366

GET DATA

No GET data exists

MEMORY USAGE

1,495,368 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Experienced-Short-Term-Rental-Virtual-Assistant-Hostaway-Expert-Long-Term-Role-1582401

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 15 (0.0190 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `employer_jobs` WHERE `job_id` = 1582401 LIMIT 1
0.0054	SELECT * FROM `employers` WHERE `employer_id` = 797493 LIMIT 1
0.0011	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1582401 AND `misc`.`id` IS NULL
0.0010	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1582401 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-21',ej.date_added) duration_days, DATEDIFF('2026-04-21',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-21',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1582401'
0.0011	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1582401
0.0016	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1582401 AND `misc`.`id` IS NULL
0.0038	UPDATE employer_jobs SET hit_counts = '*Feb-18-2026=755Feb-19-2026=183Feb-20-2026=93Feb-21-2026=43Feb-22-2026=47Feb-23-2026=34Feb-24-2026=32Feb-25-2026=23Feb-26-2026=15Feb-27-2026=13Feb-28-2026=13Mar-01-2026=6Mar-02-2026=11Mar-03-2026=10Mar-04-2026=6Mar-05-2026=2Mar-06-2026=8Mar-07-2026=2Mar-08-2026=1Mar-09-2026=9Mar-10-2026=8Mar-11-2026=5Mar-12-2026=8Mar-13-2026=3Mar-14-2026=4Mar-15-2026=7Mar-16-2026=9Mar-17-2026=6Mar-18-2026=3Mar-19-2026=12Mar-20-2026=9Mar-21-2026=3Mar-22-2026=6Mar-23-2026=7Mar-24-2026=1Mar-25-2026=3Mar-26-2026=6Mar-27-2026=12Mar-28-2026=2Mar-29-2026=6Mar-30-2026=3Mar-31-2026=4Apr-01-2026=3Apr-02-2026=3Apr-03-2026=1Apr-04-2026=2Apr-05-2026=2Apr-06-2026=3Apr-07-2026=5Apr-08-2026=5Apr-10-2026=13Apr-11-2026=2Apr-12-2026=2Apr-13-2026=1Apr-14-2026=1Apr-15-2026=3Apr-16-2026=1Apr-18-2026=1**Apr-21-2026=1' WHERE job_id= '1582401'
0.0007	`UPDATE employer_jobs SET monthly_hits = '*Feb-2026=1251Mar-2026=182**Apr-2026=49' WHERE job_id= '1582401'`
0.0009	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1582401' AND status LIKE 'sent%' ORDER BY id DESC`
0.0004	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1582401
0.0003	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '797493' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0005	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776780752
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Experienced-Short-Term-Rental-Virtual-Assistant-Hostaway-Expert-Long-Term-Role-1582401
csrf-token	2354c2ab3d6494aea17561c9bcf9ee64
job_search_keyword

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.7
HTTP_DNT

Experienced Short-Term Rental Virtual Assistant (Hostaway Expert) – Long-Term Role

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?