Black Bella Spa & Wellness -
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TYPE OF WORK
Any
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SALARY
$5-$6 per hour
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HOURS PER WEEK
30
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DATE UPDATED
Oct 2, 2026
THIS IS NOT A CALL CENTER ROLE. This is a concierge, client care and SALES agent role for a luxury spa.
110% ACCOUNTABILITY IS REQUIRED.
YOU WILL BE REWARDED FOR YOUR DEDICATION TO OUTSTANDING SALES &. SERVICE. You will be released from payroll for poor performance.
YOU MUST STUDY & SUCCESSFULLY PASS CALL SCRIPT TESTING TO GET AND KEEP THIS ROLE
Opportunity for growth, development and advancement are available to each team member.
Probationary pay rate $5 USD, incremental pay raise to $6 is negotiable after 60 days of consistent high quality service.
WEEKLY PAY
** Monthly Sales Bonuses Available to Top Sellers**
You MUST invest time in learning and STUDYING the services, our spa & our offers in order to be successful.
Are you an active listener?
Do you have a quiet dedicated work space?
Can you read and comprehend an english script?
Do you have critical thinking & problem solving skills?
Are you coachable?
Can you report to work on time each day?
DO YOU WANT TO BE PAID and REWARDED FOR YOUR HARD WORK?
JOIN OUR TEAM!
Our business is rapidly growing. We are searching for a focused, serious new team member. The role will include daily support to our to physical locations and our virtual training academy.
YOUR IMPACT: As a company, throughout the growing branches of our businesses, we endeavor to attract and retain Service Professionals who have the skills and qualities to support Josei’s vision of excellence and help us build our futures. We seek to motivate and encourage the growth of each associate through advancement opportunities, recognition and education. Training and development opportunities are implemented to help foster ambition and the achievement of goals. The prevailing philosophy is that success is based on genuinely caring people and that top quality team members are a resource to be valued and developed. It is our belief that associates who enjoy a good relationship with their company exude a positive attitude and personality, which creates a rewarding environment of teamwork. As a result, these qualities are reflected in the level of service provided to our guests. Our the team makes us different.
RESPONSIBILITIES WILL INCLUDE, BUT NOT LIMITED TO:
*Managing Warm-Hot Sales Leads in our custom software
*Answering Monitored Recorded Phone Lines
*Upselling In-Bound Calls
*Booking & Rescheduling Appointments
*Follow up and Feedback Calls
*Calendar and schedule management for Staff
*Office Supply Management
*Screening and Directing Calls
*Marketing Content Management
*Moderating Conference Calls
*Creating & Editing Documents
*Responding to Sales Inquiries
*Multi-Tasking Regularly
WE ARE LOOKING FOR SOMEONE:
*Experience in the beauty and medical spa industry familiar with procedures or a fast learner
*Pleasant speaking in tone
*Willing and eager to help solve issues
*Trusting, dependable, reliable
*Ability to make effective decisions independently
*Must be computer savvy
*Required to work on Hubstaff with time tracking, Slack for communications, Square for scheduling, Google Suite and OpenPhone for calls & texts
*Must speak clear fluent English with the ability to articulate their words.
*Must comprehend English with ease
*No noisy backgrounds.
*Clear functioning internet and headset
The Black Bella team of massage & skincare professionals is known for its unique entrepreneurial approach to the business of and the passion for continually reinventing the art of service. We lead with compassion, integrity, curiosity and the desire to continuously improve.
IF YOU HAVE ANOTHER JOB (PLEASE DO NOT APPLY)
IF YOU DO NOT FOLLOW INSTRUCTIONS WELL (PLEASE DO NOT APPLY)
IF YOU HAVE TROUBLE STAYING ON CAMERA DURING YOUR SHIFT (PLEASE DO NOT APPLY)
If you are interested in this role, Please SUBMIT your application by clicking the link below. All others will not be considered:
