Any
$6/hr
TBD
Sep 10, 2026
We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a growing real estate and mortgage business.
This person will be responsible for managing the team, keeping workflows moving, ensuring accountability, and improving our systems and processes. The ideal candidate is a strong communicator and problem-solver who can take ownership without needing constant direction.
This position will start at 20–25 hours per week, with the opportunity to increase hours and responsibilities as the business grows.
Key Responsibilities
Team Management
Manage and coordinate a remote team of assistants, transaction coordinators, loan processors, and other contractors
Assign and monitor tasks, deadlines, and priorities
Follow up with team members and hold them accountable for completion
Conduct regular team check-ins and communicate priorities
Identify performance issues, bottlenecks, and areas needing improvement
Help onboard and train new team members
Operations Management
Oversee day-to-day business operations and ensure nothing falls through the cracks
Coordinate workflows between real estate, mortgage, and administrative functions
Monitor transactions, loans, projects, and outstanding tasks
Ensure deadlines and required documentation are being met
Communicate with vendors, clients, and team members when needed
Make occasional outbound calls and follow-ups
Systems & Process Improvement
Maintain and improve existing workflows and systems
Create and maintain SOPs, checklists, and processes
Identify opportunities to simplify, automate, and improve efficiency
Help implement new technology and automations
Keep business systems organized and up to date
Qualifications
3+ years of experience in operations, project management, real estate, mortgage, or a similar field
Real estate or mortgage experience strongly preferred
Previous experience managing or coordinating a team
Experience using a CRM and task/project management systems
Comfortable learning and managing multiple software platforms
Strong written and verbal English
Excellent organization and attention to detail
Strong follow-through and accountability
Comfortable making phone calls and communicating professionally
Able to prioritize independently and solve problems without constant direction
Reliable, proactive, and highly responsive
Systems Experience
Experience with any of the following is a plus:
Follow Up Boss
Form Simplicity
Jotform
Google Workspace
Zapier
Calendly
QuickBooks
Transaction management platforms
CRM and project management software
You do not need experience with every system listed. We are primarily looking for someone who is tech-savvy and has successfully used business systems before.
The Right Person
You are someone who sees a problem and figures out how to solve it.
You don't wait to be told every step. You communicate, follow up, keep people accountable, and make sure things actually get done.
You enjoy creating order out of chaos and are comfortable managing multiple moving pieces in a fast-paced business.
We are looking for an Operations Manager—not simply an assistant or task-doer.
Schedule & Compensation
20–25 hours per week to start
Remote
Must have reliable availability during U.S. business hours
Flexible schedule within agreed-upon working hours
Opportunity for additional hours and increased responsibility based on performance
Potential for a long-term full-time management position
To Apply
Please provide:
Resume
Brief introduction about yourself
Your experience managing teams
Your experience in real estate, mortgage, or business operations
CRM and software systems you have used
A brief example of a problem you identified at work and how you solved it