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TYPE OF WORK
Part Time
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SALARY
$3-6 per hour
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HOURS PER WEEK
20
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DATE UPDATED
Sep 16, 2026
Job Description
RAFS – Restoring Agreements & Financial Solutions is seeking a dependable and experienced Virtual Assistant to assist with credit dispute processing, correspondence, mailing, tracking, and client follow-ups.
We are looking for someone who already has hands-on experience working with a U.S. credit repair company. Previous credit repair/dispute-processing experience is strongly preferred.
Our RAFS system identifies potential dispute items and provides supporting case information, consumer-law references, flagged issues, and other findings. You will work from the information provided and our approved procedures to prepare and manage cases accurately.
Responsibilities:
• Review RAFS case findings and identify pending tasks and follow-ups.
• Prepare dispute correspondence using approved templates, supporting documents, and instructions.
• Verify client information, account details, addresses, and attachments for accuracy.
• Flag missing, inconsistent, or unsupported information for owner review.
• Obtain approval before correspondence is sent.
• Prepare approved letters for printing and mailing through our designated U.S. mailing system.
• Manage USPS Certified Mail and tracking when required.
• Upload final letters, receipts, tracking numbers, delivery confirmations, and responses to client records.
• Monitor incoming responses and update cases accordingly.
• Maintain follow-up dates and make sure deadlines are not missed.
• Review previous correspondence to prevent duplicate submissions.
• Provide brief daily progress updates and weekly case summaries.
• Maintain strict confidentiality when handling client information.
Requirements:
• Previous credit repair/dispute-processing experience strongly preferred.
• Experience preparing credit dispute letters.
• Familiarity with Equifax, Experian, and TransUnion workflows.
• Experience with Credit Repair Cloud or similar software is a major plus.
• Familiarity with U.S. credit-reporting and consumer-credit terminology.
• Excellent written English.
• Strong attention to detail and organizational skills.
• Ability to manage multiple cases and deadlines.
• Reliable internet and computer.
• Ability to securely handle confidential information.
• Willingness to sign a confidentiality/NDA agreement.
Paid Trial:
We will begin with the owner’s case as a paid pilot assignment. You will review existing records, organize outstanding tasks, prepare correspondence according to our instructions, submit everything for approval, coordinate approved mailing, and properly document tracking and follow-ups.
Successful performance may lead to ongoing work managing RAFS client cases.
TO APPLY:
Please begin your application with the words “RAFS READY” so we know you read the entire job posting.
Then answer ALL of the following questions:
1. How many years have you worked in credit repair?
2. What were your responsibilities at your previous credit repair job?
3. Which credit repair software have you used?
4. Have you used Credit Repair Cloud? If yes, for how long?
5. Have you prepared credit dispute letters before?
6. Have you worked with Equifax, Experian, and TransUnion dispute workflows?
7. How do you organize multiple clients and make sure follow-ups aren’t missed?
8. How do you prevent duplicate correspondence from being sent?
9. What experience do you have with Certified Mail and tracking?
10. How do you protect confidential client information?
11. What would you do if the information in a client’s file doesn’t support the dispute being prepared?
12. What country and city are you located in?
13. What hours are you available to work?
14. What is your requested hourly rate?
15. Briefly describe one credit-repair case you previously worked on and the tasks you personally performed. Do not disclose any former client’s private information.
We are looking for someone accurate, organized, accountable, trustworthy, and dependable who can follow established procedures and manage approved tasks through completion.
Position: Remote Virtual Assistant
Initial Assignment: Paid Trial
Potential: Long-Term/Ongoing Position
Industry: U.S. Credit Repair / Consumer Credit Services
