Full Time
$1200 - $1800 per month
30
Jul 27, 2026
Summary
Seeking an experienced Appointment Setter / Cold Caller with a proven track record in the commercial cleaning, janitorial, facility services, or related B2B service industries.
This role is responsible for prospecting businesses, reaching decision-makers, generating interest in our services, and scheduling qualified appointments for our sales team. We are looking for a professional who is confident on the phone, highly organized, persistent, and capable of representing our company with excellence.
This is not a customer service role. We are looking for a true outbound sales professional who enjoys prospecting, overcoming objections, and opening doors with business decision-makers.
Responsibilities
* Conduct outbound cold calls to businesses, property managers, facility managers, and decision-makers.
* Generate qualified appointments for our commercial cleaning sales team.
* Identify and research target prospects within assigned territories.
* Navigate gatekeepers and reach key decision-makers.
* Follow call scripts while maintaining a natural and professional conversation.
* Accurately document activities, notes, and outcomes within our CRM- Hubspot
* Conduct follow-up calls,
* Maintain appointment-setting goals and performance metrics.
* Provide feedback on market conditions, competitor activity, and prospect needs.
Requirements
Required Experience
* Minimum 2 years of outbound cold calling experience.
* Previous appointment-setting experience in:
* Commercial Cleaning
* Janitorial Services
* Facility Services
* Building Maintenance
* Property Management Services
* Security Services
* Landscaping Services
* Other B2B service industries
English Communication Skills
Exceptional English speaking skills are mandatory.
Applicants must:
* Speak fluent, professional English with minimal accent interference.
* Be able to comfortably converse with business owners, executives, facility managers, and property managers.
* Demonstrate excellent grammar, pronunciation, and communication skills.
* Sound confident, professional, and natural during business conversations.
Applicants who cannot communicate effectively in professional business English will not be considered.
Preferred Qualifications:
* Experience setting appointments for commercial cleaning or janitorial companies.
* Familiarity with CRM systems.
* Experience using VOIP phone systems.
* Strong objection-handling skills.
* Ability to work independently and consistently achieve results.
Performance Expectations
Success in this role will be measured by:
* Calls completed
* Decision-makers reached
* Conversations held
* Qualified appointments scheduled
* Appointment show rate
* Opportunities generated