Experienced Admin Officer- NDIS experience desired.

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: TYPE OF WORK

Full Time

: SALARY

50 000- 55 000

: HOURS PER WEEK

40

: DATE UPDATED

Feb 17, 2026

JOB OVERVIEW

Premium Australian BPO is seeking an experienced Administrative Officer for our client, a leading Australian NDIS (National Disability Insurance Scheme) company.

This Full-Time (40 hours per week) role offers the flexibility of WFH (working-from-home) during Australian business hours AEST (8am-4.30pm AEST). We’re offering a market-leading salary package + paid leave + bonuses.

Be a key player on a supportive team and experience both personal and professional growth and development. Fast-track your career in the Australian market!

This role is perfect for an individual that has at least 2 years proven experience in an admin officer role, preferably for another NDIS provider or similar. Seeking someone highly organized with excellent communication skills- to manage and allocate incoming enquiries to the appropriate tea ---------- mbers on the Client Service Coordinator team, to ensure accurate, fast and efficient client support.

Key Responsibilities:
• Allocate daily desk tickets to the appropriate Client Service Coordinators. Using Zoho Desk.
• Review and categorise incoming enquiries and referrals
• Meet daily with Team Leader to review complex tickets
• Perform accurate data entry into internal practice management systems- including Nookal.
• Maintain the highest standards of organisation and attention to detail- in alignment with expectations for healthcare.

Key Requirements Include:
• Proven Admin Officer experience 2 years + (remote experience preferred- Australian experience ideal)
• Previous experience working for an NDIS provider (or similar healthcare company).
• Strong experience using Zoho Desk (required).
• High level of proficiency with Zoho systems.
• Excellent attention to detail and data accuracy.
• Strong English communication skills. High level of proficiency both verbal and written.
• Comfortable working aligned with NSW, Australia business hours (8am-4.30pm AEST).

This role requires applicants have a complete WFH set up in place. Please include information about your set-up, including

- Hardware (Laptop/Monitor/Headset).
- Internet Options (Primary and Secondary- back-up options).
- Back-Up Power Options (Generator/Power bank).
- Closest Co-Working Space (Travel time from home).

Please include in your application:
- Your CV.
-A short summation of your relevant experience for this role.

Thank you!

SKILL REQUIREMENT

Administrative Management Admin Data Processing Electronic Health Record

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Experienced Admin Officer- NDIS experience desired.

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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