Executive Virtual Assistant for a Growing Cleaning Company

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TYPE OF WORK

Part Time

SALARY

$5/hr

HOURS PER WEEK

TBD

DATE UPDATED

Jul 4, 2026

JOB OVERVIEW

We are a fast-growing residential cleaning company based in Northern Virginia, USA, looking for a proactive, organized, and friendly Executive Virtual Assistant to join our team.

You will be the first point of contact for our customers and play a key role in helping us grow our business. This is a long-term position with opportunities to increase your hours and responsibilities as our company expands.

Responsibilities
Customer Service & Appointment Setting

Respond to Facebook messages, emails, text messages, and phone calls
Contact new leads as soon as they inquire about our services
Answer customer questions professionally
Qualify leads by gathering information about their cleaning needs
Schedule cleaning appointments and walkthroughs
Send estimates using our pricing guidelines
Follow up with leads who have not booked
Confirm upcoming appointments
Process payments when instructed
Provide exceptional customer service
Administrative Support

Update customer information in our CRM
Create estimates and invoices
Maintain customer records
Update spreadsheets
Manage calendars and appointments
Conduct online research
Assist with day-to-day business operations
Requirements
Fluent in spoken and written English
Friendly, professional, and confident on the phone
Highly organized and detail-oriented
Comfortable speaking directly with customers
Able to work independently
Fast learner
Reliable and proactive
Experience with Housecall Pro, Google Workspace, or CRM software is a plus but not required.

Skills
Customer Service
Appointment Setting
Administrative Support
Data Entry

Email
Management
English

To be considered, start your application with "Pro Ashburn Ready" and include a 30-60 second voice recording introducing yourself in English.

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