Executive Virtual Assistant (Operations & Client Management – UK Business)

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: TYPE OF WORK

Full Time

: SALARY

Depend upon experience

: HOURS PER WEEK

40

: DATE UPDATED

Apr 2, 2026

JOB OVERVIEW

About Us

We are a fast-growing UK-based business group operating across:

Chartered Accountancy Practice
Financial Services (Mortgages, Insurance)
Care Home Operations
Property Portfolio
Immigration Services

We are looking for a highly organised, intelligent, and proactive Executive Virtual Assistant to support the CEO in managing multiple businesses and operations.

???? Role Overview

This is NOT a basic admin role.

You will act as the right hand to the CEO, helping manage:

Emails
Clients
Operations
Reporting
Team performance
Payments & compliance tracking

You must be detail-oriented, proactive, and able to think independently.

???? Key Responsibilities
???? 1. Email & Communication Management
Manage multiple email inboxes across different companies
Identify important emails and prioritise them
Draft professional replies with solutions
Follow up with clients and tea ---------- mbers
???? 2. WhatsApp & Client Communication
Review and organise WhatsApp messages
Respond to clients where appropriate
Escalate important matters to CEO
Keep only critical messages pending
???? 3. Reporting & Performance Tracking
Prepare weekly and monthly reports for:
Accounting business
Financial services
Care home operations
Track performance metrics and highlight issues
???? 4. KPI & Team Performance Management
Monitor staff KPIs
Prepare performance reports
Identify underperforming areas
Support improvement tracking
???? 5. Client Management & Onboarding
Handle client queries professionally
Maintain strong client relationships
Ensure smooth onboarding of new clients
Coordinate with internal teams
???? 6. Payments & Financial Admin (Care Home)
Manage supplier payments
Track outstanding payments
Ensure timely processing
???? 7. Property & Compliance Tracking
Track rent payments
Monitor compliance (EICR, EPC, CP12 etc.)
Coordinate renewals
?? 8. General Operations Support
Assist in improving processes
Identify inefficiencies
Support CEO in decision-making
???? IMPORTANT – DO NOT APPLY IF:

? You only have basic admin experience
? You cannot manage multiple tasks independently
? You need constant supervision
? You are not comfortable handling clients
? You do not have strong English communication skills

? REQUIRED SKILLS

? Excellent written & spoken English
? Strong organisational and multitasking skills
? High attention to detail
? Ability to work independently
? Problem-solving mindset
? Professional communication skills

???? REQUIRED EXPERIENCE
Minimum 2–4 years experience as Virtual Assistant / Operations Assistant
Experience handling:

Emails
Clients
Reports
Experience with tools like:
Google Sheets / Excel
CRM systems

Email management
“Start your application with the word ‘Quantum’ so we know you have read the full job description.”
? BONUS (PREFERRED)
Experience working with UK clients or companies
Knowledge of accounting / finance / business operations
Experience managing KPIs or reports
???? Salary

Competitive (based on experience)
Performance-based bonuses available

? Working Hours

UK Working Hours:

7:00 AM – 2:00 PM (UK Time)
Break
3:30 PM – 5:30 PM (UK Time)
???? HOW TO APPLY (VERY IMPORTANT)

To apply, follow these steps:

Send your CV
Record a 2-minute video introduction explaining:
Your experience
Why you are suitable
Answer this question:

???? “If you are managing multiple emails and clients, how will you prioritise tasks?”

SKILL REQUIREMENT

Finance Management Administrative Management Bpo Operations Management

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Executive Virtual Assistant (Operations & Client Management – UK Business)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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