Executive Assistant - Project Management & Client Sales

ABOUT OOBLEC

Ooblec is a small product development consulting team that has helped our clients design and develop over 160 beautiful and easy-to-use products and brands over the past 8 years. I have also co-founded my own product ventures. The first has done over $1.5M in eCommerce Revenue & sold into a national US retailer in 2024. With the rise of eCommerce and 'DTC' (direct to customer) brands, there is more opportunity than ever before for unique, innovative products and brands.

Most of our clients are self-funded entrepreneurs who find us through paid online advertising. We help them formulate a strategy for their product, and create their product and brand from scratch so they can launch profitably and grow their dream. In additional to consulting for others, Ooblec is also working on its own product-based brand ventures that are growing quickly on Amazon and other eCommerce platforms.


THIS OPPORTUNITY

We are an intentionally small team and can only work with a select number of clients at a time. Until now, I have personally done all sales, marketing, project management, creative direction, operations, and administrative tasks while our design team focuses on project delivery tasks for our clients.

I need help managing, maintaining, and organizing client sales funnel conversations and contact information, as well as managing active client projects, communication, task delegation and oversight. You will be a crucial part of our team being an extension of my own experience, expertise, and communication skills.??I anticipate this position growing into a full time opportunity fairly quickly as you master initial tasks and responsibilities, and if there is mutual interest for a stronger partnership with each other. :)


REQUIREMENTS
?- Strong English language fluency and ability/desire to improve and master it
- Friendly personality with ability to empathize with others from different backgrounds and personalities/cultures
- Excellent Active Listening Comprehension Skills
- Strong 'soft' / people skills including the ability to adapt in real time to speaking style/speed/energy level, and to have meaningful relevant and emotionally authentic conversations and not just be 'another spammy sales person'?- Well-organized, able to efficiently and effectively record key data in real time for reference to track performance and build/manage our email marketing list
- Strong written and verbal communication skills, including the ability to adapt in real time to what the other person is saying and respond to that in a meaningful way
- Ability to discern and pick up on verbal, body language, subliminal, subtle, tonal, and unspoken cues and clues about what a client is saying, feeling, thinking, wanting, etc.
- Ability to potential client fit based on how they talk about product design and development, budget, strategy, challenges, goals, etc.
- Understanding of, and/or interest in, social and cultural norms in the US, product development, marketing psychology, manufacturing?- Resources and availability to use video chat if feasible (good internet connection, good 'video call' room setup, etc.


RESPONSIBILITIES & TASKS

- Build rapport with strangers during both short & long-form sales & client support conversations
- Discover & Discern client motivations, needs, fears, desires, thoughts, feelings, in real time during live phone and video chat conversations
- Use existing scripts, outlines, resources, and information to provide insight, information, and guidance to potential clients
- Use concise communication, clear word choice, and direct questions to maintain trust and avoid uncertainty?- Regular daily check ins (more often if necessary) with me to sync up on client status, & so I can provide guidance, help, & mentorship to train you and ensure your success and contentment. :)?- Manage & Organize Client databases in online software ecosystems such as Hubspot, WooSender, Google Docs, etc.?- Send project management emails and updates via email to existing clients?- Track progress for active client projects and coordinate delivery time frames with tea ---------- mbers responsible for each task
- Help me to maintain our ‘finger on the pulse’ of each client project status and emotional sentiment during each step and phase of a project workflow?- Help me to create, edit, and send client proposals, client informational resources, other documentation as needed?- Proactively seek feedback/guidance fro ---------- and suggest opportunities to improve our process efficiency and value for our clients?

BONUS SKILLS / OPPORTUNITIES

- Familiarity or any past experience in project management?- Familiarity with product development and design in general, industrial/product design, and/or brand design?- Interest in and/or past experience with spreadsheets, basic DIY coding/logic flows, etc.


BENEFITS

- Potential for full-time work pretty soon if we are a good fit for each other
- Fun, casual culture, collaborating with a small US-based team?- I’m open to Philippines specific holiday and other needs/expectations, you will be our first or second international hire so we can discuss this during or after our initial interview. :)


AVAILABILITY

- Availability to work during at least a part of daytime business hours in the US
(we can be flexible depending on what works best for everyone and if leads are being generated)