Etsy Customer Support & Order Fulfillment VA (Full-Time)

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: TYPE OF WORK

Full Time

: SALARY

$144 PER WEEK

: HOURS PER WEEK

48

: DATE UPDATED

Feb 16, 2026

JOB OVERVIEW

Read before applying: This position requires hands-on experience with Etsy and Photoshop. Unfortunately, we cannot accept applicants without experience at this time. This is a graveyard time position.

Hello,

We are a growing Etsy shop specializing in custom printed shirts and sweatshirts, and we are currently looking for a full-time Virtual Assistant to join our team long-term.

This role is ideal for someone who has experience in both customer support and design preparation for print production, and who can work well in a fast-paced environment.

Work Schedule
- 12:00 AM – 8:00 AM Philippine Time (Required)
This schedule is essential for our workflow and is non-negotiable.
- We also hold occasional weekly meetings with other VAs. Meeting times are flexible and may vary.

What You’ll Do
Reply to Etsy customer messages in a professional and timely manner.
Review incoming custom design orders and identify potential issues before printing.
Fix and improve existing artwork for better print quality.
Use Canva and Photoshop for tasks such as:
- Masking
- Background removal
- Reverse color adjustments
- Editing and layout improvements
- Create original designs when needed
- Deliver design files as transparent PNGs
- Prepare high-resolution, print-ready artwork
- Support daily order fulfillment tasks

Requirements:
- Etsy platform background.
- Strong skills in Adobe Photoshop and Illustrator
- Intermediate Canva experience
- Excellent attention to detail and consistency
- Ability to handle a high volume of daily orders
- Comfortable editing designs and creating from scratch when needed
- SALES background or eCommerce experience is a plus
- Good written English for customer communication.
- Reliable internet connection and proper workstation
- Full-time availability

Quality Expectations
- We value both speed and quality. We are looking for someone who can work efficiently while maintaining accuracy and strong design standards, especially under production deadlines.

How to Apply
Please include the following in your application:
- A short message about yourself
- Relevant work experience
- Portfolio samples (Photoshop/Illustrator work preferred) via Google File link.

Use the keyword “ETSY CS” in your application subject line.

SKILL REQUIREMENT

Etsy Photoshop Chat Support

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Etsy Customer Support & Order Fulfillment VA (Full-Time)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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