Any
TBD
40
Mar 30, 2026
To be considered for this role, please read every instruction on this page before submitting. This application contains specific instructions embedded throughout - submissions that don't follow them will be automatically rejected.
- Attention to detail matters.
- Submit the application form in full.
Education
(1) Formal education is not mandatory.
(2) Relevant training or certifications in
(3) Certifications from
(4) Additional exposure to lifecycle marketing, customer journey mapping, and retention marketing principles is highly beneficial.
(5) Familiarity with
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Experience
(1) At least 2 years of experience managing
(2) Demonstrated experience building advanced automated flows and managing ongoing campaigns.
(3) Experience working directly with Shopify stores and eCommerce integrations.
(4) Experience working with an agency is highly regarded.
(5) Proven experience in executing lifecycle
(6) Experience monitoring and improving key
(7) Experience with
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Additional Requirements
Essential Skills
(1) Advanced
(2) Strong understanding of eCommerce lifecycle marketing.
(3) Ability to manage weekly campaign calendars end-to-end.
(4) Data-driven optimisation mindset.
(5) Clear communication and reliable turnaround times.
(6) Strong understanding of segmentation, personalization, and dynamic content within
(7) Ability to analyze campaign performance and extract actionable insights to improve results.
Highly Valued Skills
(1) Experience working with Meta and Google data or integrations.
(2) Strong copy sensitivity and understanding of conversion-focused
(3) Experience running A/B tests for campaign improvement.
(4) Experience working with multiple brands simultaneously.
(5) Familiarity with SMS marketing and multi-channel lifecycle strategies.
(6) Basic design skills or experience collaborating with designers using tools such as Figma, Canva, or Adobe for
(7) Understanding of customer retention strategies and LTV (lifetime value) optimisation through
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Responsibility & Context
The Role
(1) You will be responsible for managing Klaviyo accounts, working closely with our internal delivery team to execute, optimise, and scale
(2) Your responsibilities include building and maintaining advanced automated flows, managing weekly campaign sends, segmenting lists for targeted messaging, and continuously improving performance through testing and optimisation.
(3) You will also be responsible for monitoring key
(4) This role is execution-focused. Strategy will be provided, but you are expected to bring strong technical and performance expertise to the table.
(5) You will play a key role in ensuring that all
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Important
(1) All work is delivered under our agency brand.
(2) You must be comfortable working behind the scenes with clear documentation and handovers.
(3) Reliability, consistency, and attention to detail are critical.
(4) You will be expected to follow defined processes while also proactively identifying performance improvements.
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READ BEFORE SUBMITTING
To confirm you have read this job description thoroughly:
(1) In the Strategic Thinking Statement, write the words "Data Before Assumptions."
(2) In the Execution Approach, include the name of your favourite social media platform.
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* All applications must be submitted via the form. Incomplete submissions will not be reviewed.
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What Happens Next:
(1) You submit the application form.
(2) We review resumes and shortlist suitable candidates.
(3) Shortlisted candidates receive a practical skills assessment.
(4) Only applicants who demonstrate strong attention to detail and successfully complete the skills assessment will move forward.