Email Marketing / CRM Manager (E-commerce, Klaviyo Expert)

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TYPE OF WORK

Full Time

SALARY

850

HOURS PER WEEK

40

DATE UPDATED

Jan 22, 2026

JOB OVERVIEW

We’re looking for a data-driven Email Marketing / CRM Manager who understands how to turn customer data into revenue and scale e-commerce brands through retention, LTV growth, and lifecycle optimization.

This role is about owning the customer relationship, not just sending campaigns.

What You’ll Do
- Own and scale email & CRM strategies for e-commerce brands using Klaviyo
- Build and optimize flows (welcome, abandoned cart, browse abandonment, post-purchase, win-back, etc.)
- Drive LTV, repeat purchase rate, and contribution margin
- Segment audiences based on behavior, value, and lifecycle stage
- Continuously test subject lines, content, offers, and timing
- Analyze performance with a unit economics mindset (revenue per subscriber, flow ROAS, CAC payback)
- Work closely with paid media and creative teams to maximize blended performance

What We’re Looking For
- 2+ years of hands-on e-commerce email marketing experience
- Strong Klaviyo expertise (flows, segmentation, reporting)
- Deep understanding of CRM, lifecycle marketing, and retention
- Comfortable working with data, metrics, and attribution
- Experience optimizing for LTV, AOV, and repeat purchase rate
- Proactive, analytical, and performance-oriented

Big Plus If You Have
- Experience scaling brands to 7–8+ figures
- SMS marketing experience (Klaviyo SMS or similar)
- CRO or post-purchase optimization knowledge
- International / multi-store experience

What We Offer
- Work on ambitious e-commerce brands with real scale potential
- A performance-focused, data-first culture
- High ownership and autonomy

Competitive compensation based on impact and experience

Interested?
Apply here and tell us:
- Brands you’ve worked on
- Key retention metrics you improved (LTV, repeat rate, revenue from flows)
- Your experience with Klaviyo

SKILL REQUIREMENT
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