Ecommerce Virtual Assistant – Shopify, Customer Service & Admin (Australian leather goods brands)

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TYPE OF WORK

Part Time

SALARY

$6 hour

HOURS PER WEEK

20

DATE UPDATED

Oct 16, 2026

JOB OVERVIEW

ABOUT US
- Australian business with three online brands: Truck N Co, Trade Hub and Compendium Co
- We sell leather goods and work gear for truck drivers, tradies and professionals
- We've built a system that uses AI tools to create our ads, content and reports daily
- We need someone to manage this flow from a human perspective - check the work, launch it, and make sure the AI and everything around it is doing its job

HOURS
- 20 hours per week, Monday to Friday (around 4 hours per day)
- Plan to move to full-time as the business grows

KEY RESPONSIBILITIES

Ads (Meta and Google)
- Launch approved ads in Meta Ads Manager and Google Ads
- Check daily ad results
- Flag or pause ads that aren't working
- Set up new ad tests

Content and social media
- Review AI-made ads, posts and images - approve, fix or flag
- Finish designs in Canva and make simple short videos
- Schedule posts on Facebook, Instagram and TikTok
- Reply to comments and engage with our community

AI system
- Check daily reports and outputs
- Make sure each part of the system is running and doing its job
- Flag anything broken or wrong

Stock and suppliers
- Monitor stock levels
- Help place reorders with suppliers (mostly Alibaba)
- Track shipments

Support where needed
- Customer emails our system can't answer
- Shopify updates (prices, photos, product details)
- Help our bookkeeper match supplier invoices

WHAT YOU NEED
- Ecommerce VA experience (Shopify preferred)
- Experience with Meta Ads Manager (Google Ads a bonus)
- Good with Canva, with a good eye for design
- Comfortable using AI tools like ChatGPT, or keen to learn
- Organised, reliable and detail-focused
- Clear, friendly written English

HOW TO APPLY
- Please start your application with the word "LOGBOOK" so we know you've read the ad
- Tell us your ecommerce, Shopify and Meta Ads experience
- Share a link to some of your Canva or social media work
- Tell us your availability and start date

SKILL REQUIREMENT
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