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TYPE OF WORK
Full Time
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SALARY
USD 1500-2000
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HOURS PER WEEK
45
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DATE UPDATED
Aug 15, 2026
ERP Systems Administrator / Technical Analyst — NetSuite, Shopify & Integrations
FLUENT ENGLISH AND US WORKING HOURS REQUIRED
When applying - please answer the following questions:
What NetSuite administration have you handled and for how long?
Describe one difficult NetSuite or ERP problem that you personally investigated and solved. What was wrong and how did you find it?
What experience do you have coding, troubleshooting and maintaining SuiteScript, JavaScript, REST APIs or integrations?
Have you worked with Shopify, Celigo or another integration platform? Please describe.
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We are a growing U.S.-based equipment and services company looking for a long-term ERP Systems Administrator / Technical Analyst to support our business systems and users.
Our primary systems include Oracle NetSuite, ManagerPlus (M+), Shopify and system integrations/APIs.
This is a hybrid systems administration + business systems + technical support role. It is NOT a virtual assistant position and is NOT purely a programming role.
We are looking for someone who enjoys figuring out how systems work, troubleshooting problems, supporting users, improving processes and doing light development/automation when needed.
What You Will Do
NetSuite Administration
Provide day-to-day NetSuite user and administrative support
Manage forms, fields, custom records, roles and permissions
Create and maintain saved searches, reports, dashboards and KPIs
Support workflows / SuiteFlow
Assist with imports, data cleanup and master-data maintenance
Troubleshoot transaction, configuration and user issues
Integration & Systems Support
Monitor and troubleshoot integrations between NetSuite, Shopify, ManagerPlus and other applications
Investigate failed or incorrect data synchronization
Review logs and error messages and identify root causes
Troubleshoot APIs, data mappings and integration processes
Test system changes and integrations before deployment
Coordinate with developers when more complex programming is required
Technical / Development
Create or modify basic SuiteScript / JavaScript where appropriate
Work with REST APIs, JSON and web services
Build simple automations and workflows
Understand existing scripts sufficiently to troubleshoot problems and make minor changes
Assist with testing and documenting more complex development performed by other developers
User Support & Adoption
Work directly with Finance, Operations, Purchasing, Service and Ecommerce users
Help users understand and correctly use the systems
Troubleshoot user-reported problems
Create clear process and system documentation
Help develop training materials
Identify repetitive manual processes that can be automated
Help us improve system adoption and standardization
Required Skills
Hands-on NetSuite administration experience
Saved Searches and reporting
Custom forms, fields, records, roles and permissions
SuiteFlow / workflows
Strong ERP troubleshooting skills
Understanding of common ERP processes such as purchasing, sales orders, inventory and accounting
Experience working with system integrations
Basic understanding of APIs, REST, JSON and data mapping
Ability to read and understand JavaScript or similar programming
Strong problem-solving skills
Strong written and spoken English
Preferred Skills
SuiteScript 2.x / JavaScript
Shopify
Celigo or another integration/iPaaS platform
SuiteAnalytics / SQL
API integration experience
Experience with CMMS, work-order, field-service or equipment-management systems
ManagerPlus experience is NOT required. We will train the right person on this system.
Who Will Be Successful
We want someone who takes ownership of problems.
If a user says:
“This order did not transfer correctly from one system to another.”
We want you to be able to investigate the transaction, check the configuration and integration, review the logs, determine where it failed, fix what you can, and clearly explain what needs to happen next.
You should be comfortable moving between business users, ERP administration, data, integrations and code.
Position
Regular overlap with U.S. Central Time business hours will be required
How to Apply
Please answer the following:
How many years have you worked directly with NetSuite?
What NetSuite administration tasks do you personally handle?
Describe one difficult NetSuite or ERP problem that you personally investigated and solved. What was wrong and how did you find it?
What experience do you have with SuiteScript, JavaScript, REST APIs or integrations?
Have you worked with Shopify, Celigo or another integration platform? Please describe.
Please do not send a generic application. We are specifically interested in understanding what you personally have configured, troubleshot, automated or developed.
