E-commerce Accountant & Admin (Zoho Books + Shopify/Woo)

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: TYPE OF WORK

Full Time

: SALARY

$700 - $1200/month

: HOURS PER WEEK

45

: DATE UPDATED

Jun 16, 2026

JOB OVERVIEW

HIRING: E-commerce Accountant & Admin / Customer Support Specialist
Company: UAE-Based Health & Wellness Brand (Peptides Niche)

Work Schedule: Full-Time, Monday to Saturday (UAE Business Hours: 9:00 AM - 6:00 PM GST / 1:00 PM - 10:00 PM PHT)
Job Type: Permanent / Remote
Salary: ---------- USD

ABOUT US

We are a fast-growing, UAE-based e-commerce company specializing in high-quality health and wellness products, specifically peptides. We operate across Shopify and WooCommerce platforms, managing high transaction volumes and international supply chains.

We are looking for a versatile Accountant and Bookkeeper who is also happy to step outside of the spreadsheets. While keeping our books spotless is your primary focus, you will also wear a few different hats, helping with general administrative tasks and customer support during your quieter hours.

KEY RESPONSIBILITIES

Core Accounting and Bookkeeping (Primary Focus)
- Maintain accurate, clean daily ledgers in Zoho Books.
- Reconcile daily sales, payouts, refunds, and chargebacks from Shopify and WooCommerce.
- Match payouts from Stripe, PayPal, and local UAE payment processors against bank deposits.
- Monitor inventory levels and accurately track Cost of Goods Sold (COGS).
- Assist with tracking data for UAE VAT (5%) reporting.

Admin and Customer Support (During Free Time / Downtime)
- Customer Care: Respond to customer inquiries via email or chat regarding order tracking, product availability, or general questions.
- Order Management: Assist with processing returns, exchanges, or tracking down delayed shipments in the Shopify/WooCommerce backend.
- General Admin: Help with basic data entry, updating operational sheets, and handling administrative tasks to keep the business running smoothly.

JOB REQUIREMENTS
- Experience: 2+ years of bookkeeping/accounting experience specifically for e-commerce brands.
- Core Software: Advanced proficiency in Zoho Books (mandatory) and navigating Shopify/WooCommerce backends.
- Communication: Flawless written English with a polite, empathetic tone for handling customer support.
- Traits: Highly organized, proactive, and comfortable switching gears from data analysis to customer service.
- Tech Setup: Reliable, high-speed internet connection with a backup power/internet solution.

Note on Work Hours: This is a mid-shift for the Philippines (1:00 PM to 10:00 PM PHT). You get to collaborate with our UAE team during normal business hours without working standard graveyard shifts.

BENEFITS AND PERKS
- 100% remote work (work from home permanently)
- No graveyard hours (great work-life balance mid-shift)
- Thirteenth (13th) month pay eligible after 6 months
- Paid time off (PTO) and Philippine holidays off (to be discussed)
- Long-term career growth in a rapidly expanding niche market

HOW TO APPLY

To filter out automated spam applications, we only review candidates who follow these instructions:

1. Send an email to ---------- (Contacts on other emails, customer support emails or private messages will result in instant rejection).
2. Change the subject line to: "Peptide Zoho & Admin Expert - [Your Full Name]"
3. Include a link to your onlinejobs.ph profile and attach your resume.
4. Briefly answer these three questions:
- How many years of experience do you have reconciling Shopify or WooCommerce payouts?
- What is your comfort level with using Zoho Books on a scale of 1 to 10?
- Have you previously handled customer support (email/chat) for an online store?

SKILL REQUIREMENT

Accounting Office and Administration

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E-commerce Accountant & Admin (Zoho Books + Shopify/Woo)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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