E-Commerce Catalog & Listing Refinement Specialist

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TYPE OF WORK

Full Time

SALARY

$6/hr

HOURS PER WEEK

40

DATE UPDATED

Sep 24, 2026

JOB OVERVIEW

We are seeking a meticulous, detail-oriented E-Commerce Catalog & Listing Refinement Specialist to audit, clean,
and optimize our entire product catalog across all digital platforms, as well as handle incoming digital customer
inquiries.
This is a purely remote data integrity, catalog refinement, and customer inquiry role. You will not be creating raw
listings from scratch or making site navigation/menu changes. Instead, your job is to review established listings
created by our team, remove redundant text, standardize formatting, enforce exact tag logic, assign proper collection
rules, ensure multi-channel consistency across every platform we operate on, and deliver exceptional written support
to customer inquiries.
If you have a sharp eye for detail, love taking existing product data and making it pristine, and are deeply familiar with
every major e-commerce marketplace, this role is for you.
KEY RESPONSIBILITIES
1. Full Store & Multi-Channel Catalog Audit
Systematically audit all existing live products across our primary website and every connected online sales channel:
Shopify, eBay, Etsy, Poshmark, Facebook Marketplace, Kijiji, and Amazon.
Maintain active technical familiarity with all current and potential online marketplace platforms to ensure seamless
catalog compatibility.
Ensure product data and presentation on secondary channels strictly mirror our core catalog standards.
2. Product Data Optimization & Quality Enhancement
Refine and polish active product listings created by our listing team without altering essential core item details.
Systematically identify and eliminate outdated store hours, legacy promotional copy, unnecessary text artifacts, and
formatting inconsistencies from product descriptions.
Standardize product titles, description formatting, bullet points, and specification fields into a clean, highly professional
layout.
3. Precision Tagging & Collection Alignment
Review product attribute lists to apply accurate, standard product tags, department identifiers, condition tags, and brand
meta-fields.
Assign products to their correct automated and manual Shopify collections based on strict tag logic and conditional
rules.
Fix miscategorized products, missing collection attributes, and broken tag links across the entire catalog database.
E-Commerce Catalog & Listing Refinement Specialist Page 1 of 2
4. Multi-Channel Alignment & Consistency
Ensure that cleaned product details, tags, and categories on Shopify match accurately across all external platforms
(eBay, Etsy, Poshmark, Facebook Marketplace, and Kijiji).
Identify and fix any conflicting information, missing details, or mismatched tags between Shopify and secondary sales
channels.
5. Tier-1 Digital & Customer Support
Respond promptly to incoming customer digital inquiries, store questions, and channel message lookups using
standardized knowledge bases, templates, and operational guidance.
REQUIRED TECHNICAL SKILLS
Comprehensive E-Commerce Platform Mastery: Deep, practical familiarity with Shopify, eBay, Etsy, Poshmark,

Facebook
Marketplace, Kijiji, and other major online sales channels.
Shopify Catalog Architecture: Hands-on experience with Shopify product tags, bulk editing, automated collection
condition rules, and attribute structures.
Basic E-Commerce Tech Literacy: Familiarity with basic HTML formatting tags for clean description formatting, and
complete comfort working with web-based admin dashboards, browser tools, and CSV files.
Meticulous Copy Editing & Customer Communication: Exceptional eye for detail to spot inconsistent formatting, typos,
or unnecessary text, paired with professional written English for answering customer inquiries.
Spreadsheet Proficiency: Advanced skills in Google Sheets and Excel (CSV cleanup, data filtering, text functions, and
bulk attribute updating).
Professional Communication: Clear, professional written English for daily internal reporting, team updates, and customer
communications.
WHY JOIN US?
100% Remote Workflow: Fully structured digital deliverables with flexible execution.
Clear Operational Guidance: Direct support from e-commerce leadership with clear guidelines and standard operating
procedures.
Stable Engagement: Ongoing contract position with opportunities for expanded technical responsibility as our channel
footprint expands.

SKILL REQUIREMENT
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