Dropshipping customer support

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TYPE OF WORK

Any

SALARY

3$

HOURS PER WEEK

TBD

DATE UPDATED

Feb 26, 2026

JOB OVERVIEW

Join a Fast-Growing Dropshipping Team

We are a rapidly expanding dropshipping company with multiple active Shopify stores and a strong focus on scaling. To support our growth, we are looking for a reliable and proactive Customer Support Representative who can deliver excellent service and keep our customers happy.

What You’ll Be Doing:

Responding to customer emails and support tickets in a professional and friendly manner
Handling order inquiries, tracking requests, refunds, disputes, and general questions
Resolving issues efficiently while maintaining a positive customer experience
Communicating with suppliers and internal team when needed
Keeping support inbox organized and up to date
Following our internal workflows and templates to ensure consistency
Identifying common issues and suggesting improvements to reduce tickets

What We’re Looking For:

Previous experience in customer support for ecommerce or dropshipping (MUST)
Strong written English skills
Experience with Shopify and support tools such as Gmail, or similar
Calm, solution-oriented mindset when dealing with customers
Fast response time and strong sense of responsibility
Ability to work independently and follow systems
Availability to work 6 days per week
Willingness to grow with a fast-moving company

What You’ll Get:

$3 USD per hour
Long-term position in a stable and growing business
Supportive team environment
Performance-based bonuses
Opportunity to grow into higher roles as the company scales

Ready to join a serious and supportive team?

How to Apply:
Send us your resume and a short motivational message. Include the word "Support" in your application so we know you read the full job post. Also apply a short introduction video

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