(START ASAP) Driver Success Coordinator

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: TYPE OF WORK

Any

: SALARY

$700/Month

: HOURS PER WEEK

40

: DATE UPDATED

Jul 31, 2026

JOB OVERVIEW

Driver Success Coordinator (Remote)

Position Overview

We are seeking a highly organized, dependable, and proactive Driver Success Coordinator to support the daily operations of a growing transportation company.

As a Driver Success Coordinator, you will serve as the primary point of contact for drivers throughout their workday, helping ensure they receive timely support, accurate information, and the resources needed to successfully complete their routes. This role also includes recruiting support and back-office administrative responsibilities that help keep operations running efficiently.

If you enjoy helping people, solving problems, staying organized, and working in a fast-paced environment, we'd love to hear from you.

Primary Responsibilities

Driver Operations
-Monitor daily driver attendance and call-outs
-Monitor WhatsApp and company communication channels
-Assist drivers with route-related questions
-Coordinate rescue routes when necessary
-Escalate operational emergencies to leadership
-Create and manage support tickets
-Communicate warehouse updates
-Track daily operational readiness

Recruiting & Onboarding
-Review incoming driver applications
-Schedule interviews
-Follow up with candidates
-Send onboarding documentation
-Assist with account activation
-Help manage recruiting advertisements

Driver Success
-Conduct regular driver check-ins
-Celebrate birthdays and driver milestones
-Encourage positive driver performance
-Help drivers navigate company resources
-Escalate concerns when appropriate
-Support drivers throughout their employment

Qualifications

We're looking for someone who:

-Has excellent written and verbal English communication skills
-Has outstanding customer service experience
-Is highly organized and detail-oriented
-Can multitask in a fast-paced environment
-Documents information accurately
-Knows when and how to properly escalate issues
-Learns new software and systems quickly
-Is dependable, professional, and proactive
-Has reliable internet and a quiet workspace

No logistics or dispatch experience is required.

Experience in customer service, virtual assistance, administration, recruiting, or operations is preferred but not required. We will provide training on our systems and processes.

Schedule

Remote Position
-Approximately 5:00 AM EST to 5:00 PM EST
-Morning responsibilities focus on active driver support and operations.
-Afternoon responsibilities focus on recruiting, documentation, onboarding, and administrative support.

Employment Type
-Permanent Independent Contractor
-Long-term opportunity with room for growth as the company continues to expand.

SKILL REQUIREMENT

Customer Support Management Recruiting Operation Management

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(START ASAP) Driver Success Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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