Dispatcher / Admin Assistant for US Home Improvement Company (Full-Time, Long-Term)

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TYPE OF WORK

Full Time

SALARY

$5.95 per hour

HOURS PER WEEK

TBD

DATE UPDATED

Oct 12, 2026

JOB OVERVIEW

We are a home improvement contractor in Southern California looking for a reliable, full-time remote team member to handle dispatch, office admin, and customer financing applications.

What you'll do:
- Schedule and dispatch appointments for our sales reps and field crews
- Call and text customers to confirm appointments and follow up on jobs
- Keep our CRM updated with accurate notes, statuses, and schedules
- Submit and track customer financing applications with our lending partners, and follow up on any missing documents
- General admin: organizing documents, basic data entry, inbox follow-ups, and other office support

**Must have:**
- Fluent spoken and written English — you will be on the phone with American customers daily
- Experience in dispatch, scheduling, or customer service for a US company (home services such as roofing, solar, HVAC, or remodeling is a big plus)
- Attention to detail — financing applications must be accurate and complete
- Reliable internet with a backup connection and a quiet workspace
- Available to work US Pacific Time hours: [e.g., Mon–Fri, 8am–5pm PT]

**Big plus:**
- Bookkeeping or accounting experience (QuickBooks, invoicing, reconciling payments)
- Experience with home improvement financing or loan applications

**What we offer:**
- [Salary range in USD per month]
- Long-term, stable position with a growing company
- Paid training on our systems
- [Paid time off / 13th month / other benefits, if offered]

**To apply:** Put the word "DISPATCH" at the top of your application and tell us about a dispatch or scheduling role you've held for a US company. Please include a short voice recording introducing yourself (a link is fine) so we can hear your English.

SKILL REQUIREMENT
Outbound Sales Google Sheets Appointment Setting
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