Dispatch Coordinator in STR

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TYPE OF WORK

Full Time

SALARY

2000

HOURS PER WEEK

70

DATE UPDATED

Jul 28, 2026

JOB OVERVIEW

We are seeking a highly organized and analytical Dispatch Coordinator / Field Operations Support to help manage and coordinate daily field maintenance operations across multiple properties.
This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and can efficiently coordinate tasks, timelines, and field resources while maintaining strong operational visibility.

Key Responsibilities
Dispatch and coordinate daily maintenance and operational tasks
Monitor task progress and ensure timely completion
Provide daily operational reporting and status updates
Track delays, escalations, and unresolved issues
Coordinate with field staff, inspectors, cleaners, and operations teams
Analyze routing, scheduling, and resource allocation to improve efficiency
Identify operational bottlenecks and recommend process improvements
Ensure accurate documentation and follow-up within systems

Requirements
Previous experience in dispatching, operations coordination, or field support
Working knowledge of Breezeway and Hostaway
Strong analytical and problem-solving skills
Excellent organizational and multitasking abilities
Strong communication and follow-up skills
Ability to work independently and make operational decisions quickly
Comfortable working with high task volume and time-sensitive priorities
Experience in property management, hospitality, maintenance coordination, or logistics is an asset

What We’re Looking For
Detail-oriented and proactive
Strong sense of urgency and accountability
Able to keep teams aligned and informed
Calm under pressure and solution-focused
Tech-savvy and process-driven

Schedule
Full-time position. 14 hours a day 6 days a week between 9AM - 11PM EST. Availability for weekends or flexible operational coverage may be required depending on business needs.

To Apply
Please send your resume along with a short summary of your experience related to dispatching, operations coordination, or field management. Experience with Breezeway and Hostaway is highly preferred.

SKILL REQUIREMENT
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