Direct Booking and Travel Agency Coordinator

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: TYPE OF WORK

Part Time

: SALARY

500

: HOURS PER WEEK

20

: DATE UPDATED

Sep 1, 2026

JOB OVERVIEW

About the Role

This role sits at the intersection of sales, distribution, and guest experience.

You will be responsible for:

Handling all direct booking inquiries
Managing and developing relationships with travel agencies and tour operators
Ensuring pricing consistency and availability accuracy across all channels
Acting as a key commercial interface between Jupiter Residences and its partners

Your mission: Increase the share of direct and B2B bookings while maintaining a premium client experience

Key Responsibilities

- Direct Booking Management

Respond to all direct inquiries (WhatsApp, email, etc.) quickly and professionally
Provide high-end, tailored responses aligned with a luxury positioning
Follow up consistently to maximize conversion rate

- Agency & Partners Relations

Build and maintain relationships with:
- Travel agencies
- Luxury tour operators
- Concierge services
- Actively reach out to new partners to expand distribution
- Manage ongoing communication and ensure strong engagement

- Pricing & Availability Management

Track real-time availability across calendars
Ensure pricing consistency across all distribution channels. If you read this, kindly include “Alpeon” in your applications subject.
Coordinate with internal teams (pricing / operations if needed)
Avoid double bookings and pricing discrepancies

- Booking Coordination & Tracking

- Maintain a clear and updated tracking of all bookings

Create reports :
- Availability
- Occupancy trends
- Partner performance

Reservation Handover & Payment Coordination
Transmit all confirmed booking details to the Payment manager
Deposit (caution) management

Ensure:
- Full payment is secured
- All booking terms are respected
- No revenue leakage on agency bookings

- CRM & Organization

Maintain a clean and structured CRM of all partners

Track:
- Contacts
- Deals in progress
- Conversion status
- Partner performance

Requirements

Fluent English (mandatory), excellent written communication
Experience in hospitality, short-term rental, or luxury services is a strong plus
Highly organized and detail-oriented
Strong follow-up discipline (no missed leads, no dropped conversations)
Comfortable with sales and outreach
Ability to handle multiple conversations and bookings simultaneously
Strong sense of responsibility and ownership

Experience with tools like:

Channel managers / calendars
CRM tools
WhatsApp / email communication

Profile We’re Looking For

Rigorous and reliable
Commercial mindset (closer, not just responder)
Comfortable dealing with high-end international clients
Able to manage pressure and volume without losing quality
Proactive, always looking for new partnership opportunities

- Working Conditions

Fully remote
Working hours aligned with Europe operations
High level of autonomy

- Why join us

Be part of a fast-growing short-term rental company
Work on high-end properties in top destinations
Build and own the partnership & direct booking function from scratch
Direct impact on company growth

Important note

This role is not a passive customer support position.

You are expected to:
- Sell
- Follow up
- Close deals
- Build long-term revenue channels

If you are ready to take theses responsibilities, meet all these requirements and ready to work with us, send me your application and we will schedule a call together.

Application without CV will not be considered.

SKILL REQUIREMENT

Marketing Property Management Customer Service

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Direct Booking and Travel Agency Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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