Digital Marketing & Administration Officer

## About the Role

We are looking for a creative, organised, and computer-savvy **Digital Marketing & Administration Officer** to support the marketing and administrative needs of several Australian companies.

The role involves creating digital marketing content, managing social media platforms, assisting with marketing strategies, updating websites, preparing reports, and providing general administrative support.

This is a permanent, full-time hybrid position combining work-from-home arrangements with scheduled office days in Angeles City or Clark, Pampanga.

The successful candidate should be comfortable managing tasks for multiple companies, following different brand styles, and balancing creative marketing work with administrative responsibilities.

Training and guidance will be provided. However, the successful applicant should be willing to learn, take initiative, contribute ideas, and manage assigned tasks responsibly.

## Key Responsibilities

### Digital Marketing and Content Creation

* Create engaging marketing content for multiple Australian companies.
* Develop social media posts, captions, promotional materials, flyers, and digital graphics.
* Use Canva and other design tools to prepare professional marketing materials.
* Schedule and publish content across Facebook, Instagram, LinkedIn, and other platforms.
* Assist with preparing monthly marketing and social media content plans.
* Help develop and implement digital marketing strategies for each company.
* Ensure content follows the correct branding, tone, style, and marketing direction.
* Assist with email marketing campaigns, newsletters, customer updates, and promotions.
* Research industry trends, competitors, target audiences, and content ideas.
* Suggest creative campaigns and improvements to increase engagement and brand awareness.
* Review marketing results and recommend improvements where appropriate.

### Website and SEO Support

* Update company websites with products, services, blogs, images, and other information.
* Assist with basic search engine optimisation, including keywords, page titles, descriptions, and website content.
* Research relevant keywords and competitor activity.
* Ensure company information is accurate and consistent across websites and online platforms.
* Assist with Google Business Profile updates and other online business listings.
* Monitor Google Analytics, Google Search Console, and other digital marketing tools.
* Prepare simple reports on website traffic, social media performance, campaigns, and marketing activities.

### Administrative Support

* Provide general administrative support to management and other tea ---------- mbers.
* Manage emails, data entry, document preparation, and information updates.
* Organise digital files, marketing materials, spreadsheets, reports, and company records.
* Coordinate schedules, meetings, deadlines, and marketing activities.
* Monitor shared inboxes and respond to or direct basic enquiries.
* Answer occasional business calls and record or forward messages when required.
* Follow up with customers, suppliers, tea ---------- mbers, or service providers when requested.
* Prepare reports, presentations, correspondence, and internal documents.
* Assist with maintaining accurate customer, product, and company information.
* Ensure assigned tasks are completed accurately and on time.
* Handle confidential company information professionally.

## Skills and Qualifications

The ideal candidate should have:

* Good written and spoken English.
* Strong organisational and time-management skills.
* Creativity and an interest in marketing, branding, and content creation.
* Confidence using computers and learning new software.
* Experience using Canva, Microsoft Office, or Google Workspace.
* Basic knowledge of social media platforms and digital marketing.
* Good attention to detail and accuracy.
* The ability to manage tasks for multiple companies.
* The ability to work independently and as part of a team.
* A willingness to accept feedback and improve their work.
* A proactive attitude and confidence in suggesting new ideas.
* Reliable communication and the ability to meet deadlines.

Experience with website editing, SEO, email marketing, Google Analytics, video editing, graphic design, or social media management would be an advantage, but training can be provided.

## Work Arrangement

This is a permanent hybrid position involving both work-from-home and office-based work.

Applicants must be able and willing to:

* Travel to and work from the company’s office in Angeles City or Clark, Pampanga, on scheduled office days.
* Maintain a reliable internet connection and suitable home-working environment.
* Attend meetings, training sessions, and company activities when required.
* Communicate regularly with management and tea ---------- mbers in Australia and the Philippines.
* Work during the agreed business hours and remain available throughout scheduled shifts.

## Employment Benefits

The successful applicant will receive:

* Permanent, full-time employment.
* 13th-month pay.
* SSS contributions.
* Pag-IBIG contributions.
* Paid leave entitlements in accordance with company policy and applicable Philippine labour requirements.
* Hybrid work arrangement.
* Training and professional development.
* Exposure to multiple Australian businesses and industries.
* Opportunities to develop skills in administration, content creation, SEO, website management, and digital marketing strategy.
* Opportunities for career growth as the company expands.

## How to Apply

Applicants should submit the following:

* An updated résumé.
* A short cover letter explaining their suitability for the role.
* Examples of Canva designs, social media posts, marketing materials, websites, videos, or other creative work, where available.
* Confirmation that they are able and willing to travel to the company’s office in Angeles City or Clark, Pampanga, on scheduled office days.